Nylah Matthews

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Managed cash register operations, ensuring balanced cash drawers at end of shifts.
• Assisted customers with inquiries, providing product information and resolving

questions

• Counted money in drawers at beginning and end of each shift

• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Resolved customer complaints and maintained clean and tidy checkout area.

• Disliked responsibilities associated with this position.
• Clean and organized workstations to promote a welcoming environment.
• Greeted customers entering store and responded promptly to customer needs.

• Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a %78 increase in crew satisfaction
• Recruited paid staff members to assist with event management and implementation of a volunteer retention bonus program

• Prepared and cooked menu items according to established recipes and standards.
• Maintained cleanliness and organization of kitchen workspace to ensure safety and efficiency.
• Assisted in inventory management, tracking stock levels, and minimizing waste.
• Collaborated with team members to deliver timely service during peak hours.
• Monitored cooking times and temperatures to ensure optimal food quality and compliance with health regulations.
• Implemented quality control measures to enhance food presentation and taste consistency.

• Kept all kitchen areas clean, tidy and free of hazards.

• Served meals to residents in accordance with established schedules and dietary

procedures.

• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Followed all food safety regulations while preparing meals for patients.
• Cleared tables and removed dishes, trays, and utensils from dining room to
  dishwashing area