Nylaysha Grant
Summerville,SC
Summary
Dynamic and adaptable professional with experience as a Driver Helper at UPS, excelling in loading and unloading procedures. Proven teamwork and organization skills enhanced operational efficiency. Recognized for delivering exceptional customer service and maintaining safety standards, contributing to a positive work environment and successful package delivery outcomes.
Experienced with assisting drivers in achieving timely and efficient deliveries. Utilizes teamwork and communication skills to support smooth operations and resolve issues quickly. Knowledge of logistical processes and track record of reliability in dynamic environments.
Overview
5
5
years of professional experience
Work History
Driver Helper
UPS
Goose Creek Sc
11.2025 - Current
- Adapted quickly to changing schedules and priorities, demonstrating flexibility in task management.
- Assisted drivers in loading and unloading packages, ensuring efficient delivery processes.
- Followed safety protocols to maintain a secure working environment during daily operations.
- Communicated effectively with team members to coordinate package deliveries and routes.
- Maintained accurate records of delivered packages, contributing to operational efficiency.
- Supported inventory management by organizing and sorting packages for timely distribution.
- Collaborated with drivers to ensure compliance with company policies and procedures during deliveries.
- Provided excellent customer service by addressing inquiries and concerns during package drop-offs.
Team Associate
Walmart
Summerville, SC
11.2023 - 09.2025
- Assisted customers with inquiries and product selection, enhancing satisfaction and service efficiency.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Collaborated with team members to ensure timely restocking of shelves and maintenance of store standards.
- Processed transactions accurately at the register, handling cash and electronic payments efficiently.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coordinated training sessions for new team members, ensuring seamless integration into the existing workforce structure.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Wendy's
Summerville, SC
06.2023 - 08.2023
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment efficiently to prepare food items consistently.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with team members to ensure timely order completion during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Crew Member
McDonald's
Summerville, SC
12.2020 - 05.2023
- Provided excellent customer service, ensuring satisfaction and fostering repeat business.
- Operated point-of-sale system efficiently, handling transactions accurately and promptly.
- Prepared food items according to safety guidelines and quality standards, maintaining cleanliness.
- Collaborated with team members to achieve daily operational goals and enhance workflow efficiency.
Education
High School Diploma -
Summerville High School
Summerville, SC05.2025
Skills
- Loading and unloading
- Driver assistance
- Organization
- Vehicle maintenance
- Heavy lifting
- Loading and unloading procedures
- Materials sorting
- Teamwork
- Customer service
- Cash handling
- Customer service excellence
- Money handling
- Cash register operation
Timeline
Driver Helper
UPS
11.2025 - Current
Team Associate
Walmart
11.2023 - 09.2025
Team Member
Wendy's
06.2023 - 08.2023
Crew Member
McDonald's
12.2020 - 05.2023
High School Diploma -
Summerville High School