Nylazah Mcgowan
Pooler,GA
Summary
Dedicated psychiatric care professional skilled in monitoring behavioral changes in high-stress environments. Developed and implemented treatment plans while engaging individuals in therapeutic activities to enhance mental wellness. Responded effectively in emergencies, providing first aid and ensuring safety for vulnerable populations. Strong communicator and leader with a focus on crisis management.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Mental Health Aide
Georgia Regional Hospital
Savannah, GA
11.2025 - Current
- Monitored patient behavior and reported changes to Georgia Regional Hospital nursing staff.
- Supported therapeutic routines and treatment plans for psychiatric care teams.
- De-escalated agitated behavior using calm communication and crisis techniques.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
- Assisted in developing and implementing treatment plans for patients with various mental health disorders.
Patient Care Technician
Memorial University Medical Center
Savannah, Georgia
03.2024 - 10.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted Memorial University Medical Center patients with bathing, dressing, and toileting needs.
- Documented patient care details in electronic health records accurately.
- Responded to patient requests with calm, compassionate communication.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Conducted safety rounds regularly to ensure safe environment for patients.
Server Assistant
Ruth Chris Steakhouse
Savannah, GA
05.2022 - 01.2024
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Communicated special requests between guests, servers, and kitchen staff.
- Maintained dining room cleanliness, organized stations, and removed used dishes promptly.
- Responded promptly to requests from servers or other staff members.
- Resolved customer complaints swiftly and professionally when needed.
- Assisted in training new server assistants on job responsibilities and procedures.
Education
Penn Foster Career School
Scranton, PASkills
- First aid response
- De-escalation techniques
- Ability to work in high risk situation
- Leadership
- Fluent English communication
- Clear communication
- Strong work ethic
- Food safety
- Money handling
Certification
CPR
Languages
English
Full Professional
Timeline
Mental Health Aide
Georgia Regional Hospital
11.2025 - Current
Patient Care Technician
Memorial University Medical Center
03.2024 - 10.2025
Server Assistant
Ruth Chris Steakhouse
05.2022 - 01.2024
Penn Foster Career School