Nyleiah Lloyd
Aurora,CO
Summary
Proven track record in enhancing customer loyalty at Little Ceasers Pizza through exceptional conflict resolution and empathy. Excelled in maintaining safe, organized environments as a Babysitter, demonstrating reliability and creative problem-solving. Skilled in time management and housekeeping, consistently achieving employer-desired outcomes.
Overview
2
2
years of professional experience
Work History
Babysitter
Neighbors House
01.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Assisted children with homework assignments and special projects across different subjects.
Customer Service Representative
Little Ceasers Pizza
04.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
High School Diploma -
Astravo Academey
Denver, CO05.2025
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Following Directions
- Maintaining safe environment
- Conflict Resolution
- Housekeeping
- Schedule Management
Timeline
Customer Service Representative
Little Ceasers Pizza
04.2023 - 02.2024
Babysitter
Neighbors House
01.2022 - Current
High School Diploma -
Astravo Academey
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