Nylia Thompson
Albany,OR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Albany, GA
07.2023 - Current
- Informed customers about daily specials in an engaging manner.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Activities Assistant
Boys & Girls Club
Albany, GA
05.2021 - 07.2023
- Engaged kids through events, small groups, and personal attention.
- Provided emotional support and companionship to improve quality of experience at the facility .
- Helped kids build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Monitored participation in recreational activities to provide assistance to participants.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
No Degree - Graphics Design
Westover High School
Albany, GA05.2025
Associate of Arts - Graphic Design
Commodore Conyers College And Career Academy
Albany Ga05.2025
Skills
- Creative Activities
- Calendar Management
- Documenting Activities
- Setting Up Activities
- Office Administration
- Customer Service
- Group Facilitation
- Activities Leadership
- Customer Engagement
- Flexible Schedule
Accomplishments
- NAACP Secretary
Timeline
Crew Member
McDonald's Restaurant
07.2023 - Current
Activities Assistant
Boys & Girls Club
05.2021 - 07.2023
No Degree - Graphics Design
Westover High School
Associate of Arts - Graphic Design
Commodore Conyers College And Career Academy