Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATOYA MCCOY

ROYSE CITY,TX

Summary

Experienced retail professional with a strong track record in sales-focused environments. Skilled in customer service, cash handling, and communication. Consistently exceeded sales targets by addressing customer needs and efficiently handling transactions. Highly flexible, detail-oriented, and self-motivated, enabling me to adapt to varying customer demands and uphold store standards. Dedicated and professional, eager to contribute my skills and strengths to your team. Thank you for considering my application. I look forward to discussing how I can contribute to your company. Sincerely, Natoya McCoy

Overview

5
5
years of professional experience

Work History

Caregiver/Med-Tech

The Oats at Liberty Grove
07.2024 - 11.2025

Collaborated with medical staff on care plans, contributing to comprehensive records for informed decision-making. Assistant patients with daily task and Hansen comfort care through personalized support.. administrative medication under the supervision, maintaining compliance with health protocols Documented patient progress contributing to COMPREHENSIVE care records.. this included me helping them with daily task such as bathing the residence clothing residence,,feeding them and helping them with grooming task.

Cook/ Cashier

Raise the Roost/7 Eleven
11.2023 - 06.2024
  • Ensured cleanliness and organization of work areas to enhance safety in food preparation.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Line Cook / Cashier

Bugerfi
05.2022 - 06.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.

Cashier /sales Associate

Family Dollar
03.2021 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Education

High School Diploma - Business Management

Bayshore Senior High
Bay Shore, NY
06.2001

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Basic housekeeping
  • Personal hygiene assistance
  • Emotional support
  • Housekeeping
  • Strong ethics
  • Meal preparation
  • Housekeeping tasks
  • Relationship building
  • Compassionate care
  • Flexible schedule
  • Verbal and written communication skills
  • First aid and safety
  • Flexible schedule and availability
  • Patient companionship
  • Dementia care
  • Compassionate communication
  • Team collaboration
  • Alzheimer's care
  • Direct patient care
  • COVID-19 safety policies
  • Documentation
  • Mobility assistance
  • Special needs care
  • Client documentation
  • Heavy lifting
  • Medication administration
  • Patient assessments
  • Records management
  • Dining room support
  • Nutrition
  • State regulations
  • Fast learner
  • Clear communication

Timeline

Caregiver/Med-Tech

The Oats at Liberty Grove
07.2024 - 11.2025

Cook/ Cashier

Raise the Roost/7 Eleven
11.2023 - 06.2024

Line Cook / Cashier

Bugerfi
05.2022 - 06.2024

Cashier /sales Associate

Family Dollar
03.2021 - 05.2024

High School Diploma - Business Management

Bayshore Senior High
NATOYA MCCOY