Nylla Trevino
St Louis,MO
Summary
Customer-oriented crew member with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.Motivate employee delivering positive experiences to guests of all ages. Adept at safely managing ride operations. Customer service-driven and considered punctual, reliable employee.
Overview
4
4
years of professional experience
Work History
Rockin Jump Trampoline Park
Crew member
St Louis, MO
06.2022 - Current
- Ensured safety of all trampoline users by enforcing rules and regulations.
- Monitored jumpers to prevent unsafe behavior, such as double bouncing or flipping.
- Assisted customers in the selection of appropriate trampolines for their needs, and check them in.
Cashier
Menards
Richmond Heights, MO
05.2026 - 09.2026
- Processed cash, credit, and gift card transactions with accurate point-of-sale operation.
- Balanced register drawers and reconciled daily receipts to support cashier accountability.
- Verified prices, promotions, and product codes to ensure correct checkout totals.
- Handled returns, exchanges, and merchandise adjustments following store policies.
Trainer
Shake Shack
Des Peres, MO
07.2024 - 06.2026
- Trained team members on Shake Shack service standards, food safety, and station procedures
- Coached new hires on POS operations, order accuracy, and guest service expectations
- Reinforced proper prep, portioning, and sanitation practices to maintain brand consistency
- Supported onboarding by demonstrating workflows and answering routine operational questions
Chick-fil-a
Crew member
St. Louis, MO
07.2023 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
Education
Health Sciences
St. Louis Community College
St Louis, MOHigh School Diploma -
Parkway North Highschool
Maryland Heights, MO05.2026
Skills
Safety Management
Scheduling Coordination
Employee Training
POS Systems
Flexible Schedule
Teamwork and Collaboration
Strong Work Ethic
Problem-solving aptitude
Adaptability
Continuous Improvement
Professionalism
Multitasking
Attention to Detail
Versatile worker
Education and Training
true
Timeline
Cashier
Menards
05.2026 - 09.2026
Trainer
Shake Shack
07.2024 - 06.2026
Chick-fil-a
Crew member
07.2023 - 04.2024
Rockin Jump Trampoline Park
Crew member
06.2022 - Current
Health Sciences
St. Louis Community College
High School Diploma -
Parkway North Highschool