Nymisha Reddy Durgampudi
Summary
Results-driven IT professional with over 6 years of experience in IT operations, incident management, and infrastructure support in highly regulated environments. Expertise in ITIL Change, Incident, and Problem Management processes, cloud technologies, distributed and mainframe systems, and cybersecurity best practices. Adept at leading major incident calls, troubleshooting production issues, and collaborating cross-functionally to optimize application performance. Strong experience with monitoring, alerting, and security best practices across distributed and mainframe environments.
Experienced with maintaining and improving system reliability through automation and proactive monitoring. Utilizes problem-solving skills to troubleshoot and resolve complex issues efficiently. Knowledge of infrastructure optimization and collaborative teamwork to enhance system performance and reliability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SRE / Senior Fullstack Developer
Credit One Bank
01.2024 - Current
- Lead Major Incident calls, engaging necessary teams to troubleshoot and resolve production issues
- Hands-on debugging and issue resolution for infrastructure components in distributed and cloud environments
- Analyzed application designs, identified gaps, and recommended optimizations to improve performance
- Managed SNOW Incidents and leading CR implementations, Incident, and Problem Management processes
- Utilized ThousandEyes for proactive network performance monitoring, troubleshooting latency issues, and optimizing application connectivity and PVT testing
- Developed monitoring and alerting dashboards using Splunk, Grafana, and DynaTrace
- Ensured cybersecurity compliance through access control, certificate renewals, and password rotation
- Participated in Disaster Recovery (DR) and Loss of Region events
- Created and maintained observability dashboards to proactively detect and resolve potential issues
- Collaborated across teams to drive system enhancements and issue resolution
Sr. Full Stack Developer
Best Buy
03.2021 - 12.2023
- Migrated CDW web application from a legacy Java-based application to modern Java Portal technologies
- Developed AngularJS controllers and services for dynamic web applications
- Integrated RESTful web services and optimized API consumption using AJAX and jQuery
- Refactored existing applications and improved UI/UX with modern front-end frameworks
- Designed and implemented enhancements for security and compliance
- Automated and scheduled batch jobs using Control-M to optimize workflow execution
- Automated job monitoring and reporting using Control-M APIs and scripting (Python/Shell)
Full Stack Developer
Cognizant Technologies
04.2017 - 02.2021
- Company Overview: FORD Motor Client
- Led the migration of legacy Java applications to modern Java Portal technologies
- Developed and maintained Java-based microservices and API integrations
- Implemented monitoring, alerting, and security compliance measures
- Developed automation scripts for deployment and infrastructure management
- Created run books to assist support teams in resolving common operational issues efficiently
- Reported and tracked incidents using ITIL best practices to ensure timely resolution and root cause analysis
- Worked closely with multiple teams, including DevOps, QA, and networking, to resolve production issues quickly
- FORD Motor Client
Education
Bachelor’s Degree - Electronics and Communication Engineering
Chaitanya Bharathi Institute of Technology
Skills
- Unix
- Linux
- Windows
- Oracle
- MySQL
- DB2
- Snowflake
- PostgreSQL
- DynamoDb
- MongoDb
- Splunk
- DynaTrace
- Thousand Eyes
- Grafana
- Selenium
- IBM Zolda
- DataDog
- Opensearch
- AWS CloudWatch
- AWS
- Lambda
- EC2
- S3
- RDS
- DynamoDB
- Azure
- OpenShift
- CA AutoSys
- Control-M
- Solace
- Tomcat
- Liberty Server
- WebSphere
- WebLogic
- JBoss
- IBM MQ
- Oracle AQ
- ActiveMQ
- RabbitMQ
- Kafka
- MSK
- Java
- Java 11
- Java 17
- Java 21
- Python
- Bash
- Shell
- Perl
- JavaScript
- Ruby
- COBOL
- JCL
- DB2 Stored Procedures
- CICS
- SPUFI
- File Aid
- Password rotation
- Access restrictions
- Malware detection
- Audit compliance
- Problem-solving
- Scalability optimization
- RESTful apis development
- Programming
- DevOps practices
- API integration
- SQL expertise
- Application development
- Frontend development
- Microservices architecture
- Software development
- Progressive web apps
- Requirements gathering
- Machine learning integration
- Project management
- Ruby on Rails
- Deployment automation
- Experience with source code
- Security implementation
- JIRA
- Responsive web design
- API design and development
- Java programming
- Cloud computing
- Agile
- Web application security
- Databases: oracle, MongoDB
- Python and C
- Sprint planning
- Quality assurance
- Software best practices
- Performance optimization
- Software deployment
- Web security
- Linux environments
- HTML expertise
- Software documentation control
- Web performance optimization
- SDLC development
- Performance improvement
- Network security
- Back-end and database skills
- Integration readiness analysis
- Team collaboration
- Workflow automation
- System integration
- Web development projects
- Unit testing
Additional Information
Strong analytical and problem-solving skills with the ability to translate project requirements into technical specifications., Expertise in debugging and optimizing high-traffic transactional systems., Strong communication and collaboration skills, fostering a culture of transparency., Flexible with on-call support and adaptable work arrangements.
Education Certifications
- Bachelor’s Degree in Electronics and Communication Engineering, Chaitanya Bharathi Institute of Technology, India
- AWS Certified Solutions Architect
- ITIL Foundation Certification
Certification
AWS Certified Developer Associate
Languages
Hindi
Professional Working
Timeline
SRE / Senior Fullstack Developer
Credit One Bank
01.2024 - Current
Sr. Full Stack Developer
Best Buy
03.2021 - 12.2023
Full Stack Developer
Cognizant Technologies
04.2017 - 02.2021
Bachelor’s Degree - Electronics and Communication Engineering
Chaitanya Bharathi Institute of Technology
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