Nyna Vang
Shakopee,MN
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Cashier
Chipotle
Shakopee, MN
03.2023 - 03.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Learned roles of other departments to provide coverage and keep store operational.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Server
Chipotle
Shakopee, MN
03.2023 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
Shakopee High School
Shakopee, MNSkills
- Cash Handling
- Payment Processing
- Drawer balancing
- POS Systems
- Cash Register Operation
- Cleaning and sanitizing
- Money Handling
- Ordering and stocking
- Currency counting
- Regulatory Compliance
- Order Taking
- Product Knowledge
- Time management skills
- Issue Resolution
- Cash Management
- Organizational abilities
- Customer service excellence
- Credit and cash transactions
- Complex Problem-Solving
- Order Verification
- Conflict Resolution
- Cash Drawer Balancing
- Order Packaging
Timeline
Cashier
Chipotle
03.2023 - 03.2024
Server
Chipotle
03.2023 - 03.2024
High School Diploma -
Shakopee High School
Similar Profiles
Lidia VazquezLidia Vazquez
Service Manager at ChipotleService Manager at Chipotle
Jake WestJake West
Chipotle Crew Member at ChipotleChipotle Crew Member at Chipotle
Fidel RamirezFidel Ramirez
Crew Member at ChipotleCrew Member at Chipotle