Dynamic and dedicated professional with exceptional customer service skills honed at 7brew. Proven ability to manage time effectively while maintaining cleanliness and organization. A team player with a keen attention to detail, I excel in creating personalized experiences that foster customer loyalty and satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
7brew
05.2025 - Current
Crafted high-quality beverages while adhering to established recipes and standards.
Streamlined inventory management processes to ensure optimal stock levels of supplies and ingredients.
Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
Engaged with customers to provide personalized service, fostering a welcoming atmosphere in the café.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Sales Associate
Brooklynns by Emma
11.2024 - Current
Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
Managed inventory levels, ensuring accurate stock availability for customer demands.
Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
Collaborated with team members to execute promotional events, driving increased foot traffic and sales.
Built relationships with customers to encourage repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Processed transactions efficiently, maintaining accuracy in cash handling and sales reporting.
Lifeguard
Shipwreck Island Waterpark
05.2022 - 09.2024
Monitored swimming areas to ensure safety and compliance with regulations.
Responded promptly to emergencies, providing first aid as necessary.
Maintained cleanliness of pool facilities and surrounding areas.
Assisted in organizing swim lessons and recreational activities for patrons.
Communicated effectively with patrons to promote safe swimming practices.
Participated in training sessions to enhance lifesaving skills and emergency preparedness.
Collaborated with team members to create a positive environment for swimmers.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.