Nyra Staton
Crowley,TX
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Highly motivated and detail-oriented professional with proven track record of troubleshooting, repairing and maintaining production machinery and equipment to achieve optimal efficiency. Proficient in material handling,inventory stock, and quality assurance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Associate Trainer
Custom ink
06.2023 - Current
- Perform a variety of roles including shipping and receiving, screen fabrication, workflow, kitting, and digital production
- Operate production equipment including reclaim machines, coating machines, imaging machines, and digital printers
- Provide quality control by inspecting goods before, during, and after the print process to ensure each order meets customer expectations
- Follow established tasks and processes to maximize productivity and expertise in operating production equipment while meeting daily targets and goals with a drive for top performance
- Exhibiting flexibility and adaptability while performing a variety of roles in a growing, fun, and fast-paced environment
- Work collaboratively with my team to provide real-time feedback and enhance both the customer and team experience.
- Enhanced product quality by implementing thorough testing procedures and identifying areas for improvement.
- Reduced defects in production by consistently reviewing processes and collaborating with cross-functional teams.
- Increased customer satisfaction through diligent monitoring of product performance and addressing concerns promptly.
- Streamlined quality assurance processes, resulting in improved efficiency and reduced error rates.
- Collaborated with team members to develop robust test plans, ensuring comprehensive coverage of all critical features.
- Assisted in the development of training materials, boosting employee understanding of quality standards and expectations.
- Provided valuable insights during root cause analysis sessions, leading to targeted improvements in manufacturing processes.
- Maintained up-to-date knowledge on industry best practices, incorporating relevant techniques into daily tasks for optimal results.
- Conducted regular audits of production facilities, ensuring adherence to strict safety standards and regulatory compliance requirements.
- Supported continuous improvement efforts by actively participating in process reviews and suggesting data-driven recommendations for enhancement.
- Improved overall product consistency by developing standardized procedures for routine quality checks across multiple departments.
- Communicated effectively with suppliers to address any discrepancies found during incoming material inspections, fostering strong working relationships and better supply chain management.
- Contributed to the development of an effective corrective action plan following non-conformance incidents, minimizing future occurrences through proactive measures.
- Developed a well-organized documentation system for tracking product testing results, enabling faster retrieval of vital information when needed.
- Promoted a culture of attention to detail within the team by emphasizing the importance of precision in all aspects of work.
- Played a key role in new product launches by providing insightful feedback on prototypes and guiding design revisions based on test results.
- Leveraged statistical analysis tools to identify trends in product performance data, helping guide informed decision-making regarding potential updates or adjustments needed.
- Assisted in the creation of quality standard operating procedures, promoting uniformity across all departments and reducing ambiguity in expectations.
- Participated in cross-functional meetings to ensure alignment between quality assurance objectives and overall company goals, fostering a collaborative working environment.
- Mentored junior team members on best practices within the realm of quality assurance, cultivating a strong foundation for future success.
- Assisted with independent internal and external audits.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
Manufacturing Technician II-Team Lead
Corning Inc.
10.2017 - 05.2023
- Responsible for successfully executing the front-line, well-defined tasks and activities in direct support of the assigned department’s daily objectives and outputs
- Operates production equipment used in the manufacture of optical fiber, performs data entry, provides administrative support, and updates documentation
- Follows all safety, health and environmental procedures and actively participates in maintaining and improving department safety
- Production support for any throughput or safety items that may be hindering output
- Resolution to ongoing chronic issues that require process monitoring and data analysis to implement robust controls solutions
- Manage multiple projects utilizing sound engineering principles to drive completion
- Works closely with development groups to support new product development
- Provide detailed documentation at the completion of projects
- 1st point of contact to provide comprehensive electrical/controls/mechanical/equipment troubleshooting of production equipment issues
- Responsible for monitoring area performance, identifying equipment/process issues, and following issues to closure
- Simultaneously managing and troubleshooting multiple issues using sound technical principles to drive resolution with the ability to prioritize issues based on the overall plant’s needs
- Support Preventive Maintenance and equipment upkeep efforts
- Directing maintenance personnel in the repairs, maintenance, testing, installation, and debugging of equipment
- Stay up to date with training from engineering and technical SME (Subject Matter Expert) areas, on new processes/equipment and/or on procedural changes
- Work with a variety of groups including operators, other support technicians, engineers, and trades to coordinate and direct equipment startup, repair, troubleshooting, and process changes
- Contribute to keep production teams current on processes, equipment, and procedures
- Reference supporting documentation to complete tasks and report documentation discrepancies that need to be updated
- As needed, develop, document, and deliver training packages for new or modified equipment to production and support groups in the plant
- Assisting engineers in the design, troubleshooting, documentation, and implementation of new or modified production equipment
- Maintain the systems and actions necessary to ensure compliance with department certification programs, quality system audit program, and ISO 14000 registration
- Champion a safe work environment and help enforce all housekeeping and safety regulations and partaking in GEMBA walks.
- Improved production efficiency by implementing standardized procedures and streamlining workflow.
- Enhanced product quality through meticulous monitoring of manufacturing processes and regular equipment maintenance.
- Reduced waste by optimizing material usage and adhering to strict quality control measures.
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Collaborated with engineering teams to identify areas for process improvement and develop innovative solutions.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Assisted in the development of new products by contributing technical expertise during design stages.
- Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Participated in continuous improvement initiatives, sharing insights and suggestions for enhancing operational efficiency.
- Supported cross-functional teams in achieving project goals, collaborating effectively with colleagues from various departments.
- Utilized Lean Manufacturing principles to eliminate inefficiencies and maximize productivity throughout the facility.
- Conducted thorough testing on finished products, ensuring compliance with industry standards and customer requirements.
- Contributed to cost savings initiatives by identifying opportunities for reducing material consumption or implementing more efficient processes.
- Served as a reliable resource for junior technicians, providing guidance on best practices and troubleshooting techniques when needed.
- Displayed strong attention to detail while reviewing blueprints or schematics, ensuring proper assembly of components according to specifications.
- Stayed current on emerging industry trends, applying new knowledge to enhance performance in the workplace.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Trained and supervised production staff in use of equipment and machinery.
- Performed preventative maintenance and inspections on production machinery.
- Assembled and tested parts and components to meet safety and performance standards.
- Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Installed and maintained manufacturing equipment according to manufacturer specifications.
- Performed in-depth analysis of manufacturing processes, identifying areas for improvement and cost savings.
- Developed and implemented process improvement initiatives to maximize productivity.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Prepared reports and technical documentation of day-to-day production processes.
- Selected material quantities or processing methods needed to achieve efficient production.
Casing Technician
Frito-Lay
04.2017 - 09.2017
- Assisted PMO with machine operations
- Packed merchandise in shipping boxes
- Cleaned using chemicals and protective gear
- Performed sensory quality control checks to verify appearance code date, seal and case
- Operated semi-automated packaging equipment including being able to read a computer screen, resetting equipment after jams, and performing simple troubleshooting tasks to keep the line running.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Completed job reports and logs immediately following service calls.
Pharmacy Tech/Inventory Specialist
CVS
05.2014 - 01.2017
- Answers the phone and greets customers
- Computes the price of prescriptions, receives payments, makes change, and writes receipts
- Gives customers information about CVS products and services
- Keeps prescription records and prepares reports of sales, refunds, and exchanges for management review
- Types and distributes prescription labels
- Selects and orders prescription drugs from drug manufacturers
- Keeps store clean and presentable
- Performs other duties as asked by the supervisor
- Prepares prescription records for the state pharmacy board on a regular basis
- This includes counting prescriptions, filing records, and billing insurance companies
- Others include filing monthly reports with the pharmacy board about overdue or unused prescriptions for certain drugs, such as narcotics and controlled substances under state guidelines
- Answers customer requests for refills of prescription medications
- Arranges and displays the pharmacy’s wares
- Prepares patients’ prescriptions, including change-of-address forms, side-effect forms, and patient information packets for patients who are new to the practice
- Prepares prescriptions in accordance with the pharmacist’s decision regarding the need for drug therapy, based on clinical assessment and patient presentation
- This includes dosage selection and type of drug therapy, and directions for administration or use as required by state guidelines
- Performs cycle counts daily
- Follows state and federal regulations on shipping and stocks of medications.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Developed relationships with key suppliers, improving communication channels and enhancing overall supply chain efficiency.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Established protocols to use for inventory control and management, streamlining internal process.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Crew Member
Cook-Out
02.2014 - 11.2014
- Serving quality food to customers
- Take orders and call them out for better service
- Provide great customer service.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Cashier
Walmart
10.2013 - 01.2014
- Register operations
- Provide customer service
- Help customers with any issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Checked personal identifications during alcohol and tobacco sales.
Temp Material Handler
Kelly Services (Glad)
01.2013 - 10.2013
- Sort products on pallets and move them to pick up areas.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Assisted in reducing operating costs by identifying opportunities for process improvement and waste reduction.
- Contributed to company''s sustainability efforts, recycling materials whenever possible and minimizing environmental impact.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance.
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Performed cycle counts and inventory control to accurately track product levels.
- Received and unpacked shipments and new equipment as directed.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Education
Advanced Studies Diploma -
Amherst County High School
Skills
- Self-Starter
- Dependable
- Motivated
- Driven
- Leadership
- Inspections
- Production Line Audit
- Packaging Specifications
- Training and development
- Adaptability
- Organizational skills
- Time management
- Critical thinking
- Continuous improvement
- Validation techniques
- Process improvement
- Quality control
- Six Sigma methodologies
- Attention to detail
- Finished Product Inspection
- Detail Oriented
- Issue Resolution
- Team Collaboration
- Quality Assurance
- Decision-Making
- Quality Improvements
- Problem-Solving Skills
- Team Leadership
- Warehouse Operations
- Safety Procedures
- Quality System Implementation
- Audit Assistance
- Quality SOPs Development
- Attentive and Observant
- Quality Issue Identification
- Production Methods
- Good Manufacturing Practices
- Equipment Troubleshooting
- OSHA Compliance
- Workflow Coordination
- Inventory Management
- Time Management
- Adaptive Problem Solving
- Technical Documentation
- Material Handling
- Customer Service
- Shipping Coordination
- Cycle Counting
- Warehouse Organization
- MS Office
- Forklift Operation
- Project Management
- Team building
- Coaching and mentoring
- Active listening
- Employee Scheduling
Accomplishments
- Fire Lieutenant for Emergency Response Team.
- Lead some ikaizen events.
- Supervised team of 40 staff members for 6 months during the kronos hack.
Communication Skills
Throughout my experiences I have picked up on excellent customer service skills. I am an easy-going person that can work great with others. I feel as if more great things get accomplished throughout team work. I have also served as a temporary supervisor for about 6 months during my time at Corning. With doing so, I have attended supervisor classes, that help the individual learn the importance of knowing the people you are supervising. I have also served as a Lieutenant for the Emergency Response Team in the plant. While on the team, I have had Hazmat, Medical, and Fire response training. I have a lot of knowledge of 5s and Lean.
References
- Jimmie Clark, GM Ops Supervisor, 980-242-0656
- Trisha Kimrey, Manufacturing Lead, 980-255-9984
- Andrew Hall, TST, 704-890-7286
Certification
- Art of Delegation, Corning Inc. - 2021
- Getting Things Done Through Influence, Corning Inc. - 2021
Timeline
Quality Assurance Associate Trainer
Custom ink
06.2023 - Current
Manufacturing Technician II-Team Lead
Corning Inc.
10.2017 - 05.2023
Casing Technician
Frito-Lay
04.2017 - 09.2017
Pharmacy Tech/Inventory Specialist
CVS
05.2014 - 01.2017
Crew Member
Cook-Out
02.2014 - 11.2014
Cashier
Walmart
10.2013 - 01.2014
Temp Material Handler
Kelly Services (Glad)
01.2013 - 10.2013
Advanced Studies Diploma -
Amherst County High School
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