- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
- Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Participated in team meetings and staff training sessions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Preserved patient safety by following safety protocols.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Developed and implemented activities to improve clients' quality of life.
- Developed and implemented individual care plans tailored to needs of each client.
- Provided emotional support and companionship to clients.
- Maintained entire family's schedule and organized events.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
- Liaised with key accounts to deliver targeted administrative household support.
- Provided assistance with medication management.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Helped clients to maintain independence and quality of life.
- Monitored and reported any changes in clients' physical and mental health.
- Coordinated appointments with medical professionals.
- Facilitated transportation to and from appointments.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Helped customers locate products and checked store system for merchandise at other sites.
Answering 10 plus phone calls for customers and give them updates on there order.
Reschedule customers delivery times.