Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nyree Boudreaux

Pearland,TX

Summary

Dynamic transport driver with a clean CDL A license and a proven track record at Pearland ISD, ensuring passenger safety through meticulous vehicle inspections and adherence to safety regulations. Recognized for exceptional customer relations and problem-solving abilities, consistently delivering timely and reliable service while fostering a welcoming environment for all passengers.

Professional athlete with proven track record in competitive sports. Skilled in strategy, ball handling, and offensive and defensive play. Strong focus on team collaboration and achieving results, adapting seamlessly to changing game dynamics. Reliable, resilient, and known for maintaining high standards on and off court.

Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Transport Driver

Pearland ISD
06.2024 - Current
  • Navigated challenging road conditions to deliver goods securely in various weather situations.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Maintained TX CDL A driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
  • Making phone 10-15 minutes calls to parents giving them an update on child behavior on bus.

Online Personal Shopper

Walmart
06.2023 - 09.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
  • Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
  • Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
  • Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Participated in team meetings and staff training sessions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Preserved patient safety by following safety protocols.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Developed and implemented activities to improve clients' quality of life.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Provided emotional support and companionship to clients.
  • Maintained entire family's schedule and organized events.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Provided assistance with medication management.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Helped clients to maintain independence and quality of life.
  • Monitored and reported any changes in clients' physical and mental health.
  • Coordinated appointments with medical professionals.
  • Facilitated transportation to and from appointments.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Helped customers locate products and checked store system for merchandise at other sites.

Answering 10 plus phone calls for customers and give them updates on there order.

Reschedule customers delivery times.

Sales Associate

Dillard's
06.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Collaborated with team members to achieve monthly sales targets.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managing between 20-30 daily phone calls

Front End Coordinator, Merchandise Coordinator

Homegoods Stores
02.2022 - 06.2023
  • Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
  • Successfully oversaw and handled all merchandising and maintenance for front end.
  • Enhanced employee morale with regular team-building activities, fostering a positive work environment.
  • Provided expert service when greeting customers, answering phone calls and handling issues.
  • Managed customer returns efficiently and professionally, ensuring that company guidelines were followed while maintaining a high level of client satisfaction.
  • Monitored cash registers regularly for accuracy, reducing discrepancies in financial records at the end of each shift.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Updated signage and price tags to reflect current sales.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Created attractive displays to promote items.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
  • Verified products appeared at correct locations in proper quantities.
  • Arranged consistent shelves, bins, and racks at number locations by following established planograms.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Created visual displays to highlight new and featured products.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Answering about 30 incoming calls while being firsthand in the front end
  • Streamlined checkout processes for faster transactions and reduced wait times.
  • Implemented new policies and procedures for improved front-end operations, resulting in better customer experiences.
  • Reduced cashier errors by implementing comprehensive training programs and providing ongoing support.
  • Increased overall efficiency by delegating tasks according to individual strengths and abilities.
  • Oversaw implementation of loss prevention measures within the department—reducing instances of theft or fraud affecting the bottom line.

Education

High School Diploma -

Pearland High
Pearland, TX
05.2022

Skills

  • Customer relations
  • Schedule maintenance
  • Valid Class A driver's license with passenger, school bus, tankers endorsement
  • Multitasking
  • Problem-solving abilities
  • Flexibility
  • Effective communication
  • Basketball IQ

Certification

  • Private Security program Certificate of Completion Level Two Training Course.
  • Date of completion 5/3/2021

Timeline

Transport Driver

Pearland ISD
06.2024 - Current

Online Personal Shopper

Walmart
06.2023 - 09.2024

Sales Associate

Dillard's
06.2023 - 08.2023

Front End Coordinator, Merchandise Coordinator

Homegoods Stores
02.2022 - 06.2023

High School Diploma -

Pearland High