Dynamic therapist with extensive experience excelling in crisis intervention and clinical supervision. Proven track record in enhancing treatment adherence and optimizing patient outcomes through tailored interventions. Skilled in relationship building and program management, fostering collaborative environments that drive success in mental health services.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Therapist
IMPACT THERAPY LLC
05.2023 - Current
Utilized evidence-based interventions in individual therapy sessions, tailoring techniques to each patient''s unique needs.
Planned and organized individual, family and group therapy for patients ranging in ages and issues.
Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and develop coping skills.
Evaluated treatment effectiveness through ongoing assessment, refining interventions to better meet patient needs and facilitate lasting change.
Clinical Therapist
VETERAN'S ADMINISTRATION
11.2021 - Current
Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
Implemented preventative measures by identifying risk factors within a client's life situation or environment that could trigger potential crises or setbacks in recovery progress.
Monitored treatment adherence, adjusting strategies as needed to optimize engagement and ensure continuity of care.
Maintained detailed documentation of patient progress, enabling accurate evaluation of treatment efficacy.
Mobile Crisis Response Supervisor
BEHAVIORAL HEALTH LINK (BHL)
03.2013 - 12.2023
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Supervisory and administrative duties include training, coaching and managing more than 70 licensed and unlicensed behavior health professionals who deliver crisis assessment, prevention and intervention services to high risk individuals throughout the metro Atlanta area.
Reduced risk, improved performance and ensured consistency in clinical operations by developing and introducing a multi-faceted expansion to the existing new hire training process that included train-the-trainer programs, task lists and competency report cards.
Supervisor of Operations
COLUMBUS VETERAN'S ADMINISTRATION
10.2018 - 11.2021
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Clinical Director
3 DIMENSIONAL COUNSELING CENTER, INC
01.2009 - 12.2012
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Participated in community outreach programs to promote awareness about mental health disorders and available treatments.
Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
Program Manager
NATIONAL MENTOR HEALTHCARE, INC
01.2002 - 12.2009
Supervised 15 program staff, 50 foster families and 60 consumers in a program that provided behavioral health services to MR/DD children. Managed clinical and crisis management teams that assessed records for appropriate care and treatment based on individual needs.
Participated on a multi-disciplinary team with such Georgia State Systems as DFCS, MHDDAD, ORS, APS, Delmarva, and DJJ.
Education
Master of Science - Health Care Administration
University of Phoenix
Tempe, AZ
Master of Arts - Psychology
National Louis University
Chicago, IL
Bachelor of Science - Family And Community Services
Florida State University
Tallahassee, FL
Skills
Relationship building
Clinical Supervision
Compliance
Project/Program Management
Crisis intervention
Training
Certification
Licensed Professional Counselor Association of Georgia (LPCAGA)
Assessing & Managing Suicide Risk Facilitator
Crisis Prevention Intervention Certification
First Aid & CPR Certified
Timeline
Clinical Therapist
IMPACT THERAPY LLC
05.2023 - Current
Clinical Therapist
VETERAN'S ADMINISTRATION
11.2021 - Current
Supervisor of Operations
COLUMBUS VETERAN'S ADMINISTRATION
10.2018 - 11.2021
Mobile Crisis Response Supervisor
BEHAVIORAL HEALTH LINK (BHL)
03.2013 - 12.2023
Clinical Director
3 DIMENSIONAL COUNSELING CENTER, INC
01.2009 - 12.2012
Program Manager
NATIONAL MENTOR HEALTHCARE, INC
01.2002 - 12.2009
Master of Science - Health Care Administration
University of Phoenix
Master of Arts - Psychology
National Louis University
Bachelor of Science - Family And Community Services