Nyrobi Mitchell
Florence ,SC
Summary
Driven and compassionate professional with diverse experience across healthcare and customer service sectors, including a pivotal role at McLeod. Excelled in patient care and vital signs monitoring, enhancing patient satisfaction and safety. Demonstrated exceptional time management and empathy, significantly improving team efficiency and customer relationships.
Overview
5
5
years of professional experience
Work History
CNA
McLeod
06.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Waitress Trainee
Waffle House
10.2023 - 10.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
Cashier
Walmart
05.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Lead Barista
Starbucks, Barista
11.2021 - 04.2022
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Education
Dillon High School
Dillon, SC05.2020
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
Timeline
Waitress Trainee
Waffle House
10.2023 - 10.2024
CNA
McLeod
06.2022 - Current
Lead Barista
Starbucks, Barista
11.2021 - 04.2022
Cashier
Walmart
05.2020 - 06.2022
Dillon High School
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