Nyronna Walker-Chancey
Raleigh,United States
Summary
Motivated professional skilled in caring for various animals. Recognized for expertly monitoring conditions, maintaining cleanliness, and documenting daily activities. Offers in-depth knowledge of basic medical issues and conditions paired with outstanding physical stamina. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Animal Care Specialist
United States Army
Satanta, TX
12.2023 - Current
- Assessed animals for injury and illness.
- Observed the behavior of animals to detect signs of illness or injury.
- Provided emotional support for distressed or anxious pets during their stay at the facility.
- Trained new staff members on proper animal handling procedures.
- Recorded detailed information about each animal's diet, activities, and medical history in an organized database.
- Educated customers regarding proper animal care techniques and requirements.
- Assisted in providing medical care to animals, including administering medications and vaccinations.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Achieved cost-savings by developing functional solutions to problems.
- Completed routine maintenance and repair.
- Conducted testing of software and systems to ensure quality and reliability.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
Food Service Worker
MWR Fitness Center
Fort Bragg, NC
09.2023 - 01.2024
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Maintained accurate records of sales transactions for end-of-day reports.
- Acquired new skills to support team and further accommodate customer needs.
- Prepared beverages such as coffee, tea, soda.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Front of House Employee
Chick-fil-A
Fayetteville, NC
04.2023 - 10.2023
- Resolved any customer complaints or issues promptly with professionalism.
- Greeted customers and provided friendly customer service.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Scrubbed and polished counters to remove debris and food.
- Brewed and served coffee and tea with preferred add-ins.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
- Explained menu items, took orders and delivered food courses according to instruction.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Facilitated smooth communication between kitchen staff and front-of-house team.
- Collaborated with management to implement promotional events and special offers.
Retail Sales Associate
Walmart
Fayetteville, NC
05.2021 - 03.2023
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted customers to determine wants or needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Implemented visual merchandising standards, creating attractive displays to increase sales.
- Answered store and merchandise questions and led customers to wanted items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Tracked inventory levels throughout the day and restocked items as needed.
- Helped customers by answering questions and locating merchandise.
Sales Associate
Krispy Kreme Donuts
Fayetteville, NC
07.2020 - 05.2021
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Helped customers find specific products, answered questions, and offered product advice.
- Prepared merchandise for purchase or rental.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Some College (No Degree) - Early Childhood Studies
Western Carolina University
Cullowhee, NCSkills
- Child development
- Lesson planning
- Classroom management
- Customer service
- Team building
- Conflict resolution
- Creativity and innovation
- Professional demeanor
- Progress documentation
Affiliations
- Reading
- Research investment
Accomplishments
- Letter of Recognition from Commander
- Received 2 Commander Coins
Languages
French
Limited
Chinese (Mandarin)
Limited
References
References available upon request.
Timeline
Animal Care Specialist
United States Army
12.2023 - Current
Food Service Worker
MWR Fitness Center
09.2023 - 01.2024
Front of House Employee
Chick-fil-A
04.2023 - 10.2023
Retail Sales Associate
Walmart
05.2021 - 03.2023
Sales Associate
Krispy Kreme Donuts
07.2020 - 05.2021
Some College (No Degree) - Early Childhood Studies
Western Carolina University
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