Cynteia Smith
Stone Mountain,GA
Summary
Highly motivated and committed person with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Kelberman Center
01.2022 - 12.2023
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Administered medication as directed by physician.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Liaised with key accounts to deliver targeted administrative household support.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Nursing Assistant
New Beginnings Home Care
02.2018 - 10.2021
- Organized workshops and events that catered to specific needs of mentoring program participants.
- Planned, developed, and implemented strategies to convey information to key decision-makers.
- Planned, developed, and implemented strategies to convey information to key decision-makers.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats were identified.
CNA - Certified Nursing Assistant
Loretto
09.2017 - 04.2019
- Strong leader for nursing personnel assigned to unit/shift.
- Implemented nursing care plans.
- Partnered with a team of registered nurses to achieve overall well-being of all patients.
- Assist patients with Bathing and dressing.
- Serve meals to patients and ensure that the meal is within the authorized diet plan.
- Complete vital sign testing
- Turn or position bedridden patients.
- Collect information about conditions and treatment plans from caregivers, nurses, and doctors.
- Examine patients for bruises, signs of blood in urine, and wounds.
- Clean and sanitize patient areas by changing bed sheets and restocking rooms with necessary supplies.
Medical Assistant/Phlebotomist
North Atlanta Primary Care
06.2015 - 03.2017
- Performed and ordered lab tests ( including urine specimens).
- Obtained and interpreted appropriate lab test results.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Ensured HIPAA compliance.
- Documented patient information obtained from interviews and vital signs.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, and
- Alzheimer's.
- Triage and process messages from patients and front office staff to physicians and physician assistants
- Maintain all logs and required checks (i.e
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
CNA - Certified Nursing Assistant
Rosemont
05.2015 - 03.2017
- Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves;assisting with travel to the bathroom; helping with showers and baths.
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary;ambulating, turning, and positioning patients; providing fresh water and nourishment between meals
Store Supervisor
KFC
01.2012 - 01.2015
- Assisted customers and accommodated their purchasing needs
- Resolved guest inquiries/complaints/concern
- Greeted customers and welcomed customers
- Provide excellent customer service
Receptionist
Dunbar Center
01.2011 - 01.2012
- Provide excellent customers service 2011-2011
- Scheduled appointments for clients
- Organized and distributed mail to appropriate staff
- Maintained/organized filling system
- Answered 10-line telephone system and directed calls to appropriate personnel
Education
MAILK COLLEGE
Atlanta, GASkills
- Microsoft office (6 years)
- Alzheimer's Care/Dementia Care
- Office Administration
- Vital Signs
- Medical office experience
- Medical scheduling
- Phlebotomy
- Experience Administering Injections
- Hospital Experience
- Patient Care
- EMR documentation
- Epic
- Interpersonal Communication
- Critical Thinking
- Social Skills Development
Certification
- Cna
- EKG Technician
- Patient care tech
- Phlebotomy tech
Additional Information
- Well-organized and highly efficient working multi-dynamic environment
- Superior communication skills in dealing with customers, co-workers, and employers
- Experienced working with the public in a fast-paced work environment
- Quick learner, eager to further my health care knowledge and skills
- Meticulous worker; attentive to quality and detail
- Work well under pressure as part of a team
- Proficient in the use of Microsoft Office Professional 2007
Timeline
Direct Support Professional
Kelberman Center
01.2022 - 12.2023
Nursing Assistant
New Beginnings Home Care
02.2018 - 10.2021
CNA - Certified Nursing Assistant
Loretto
09.2017 - 04.2019
Medical Assistant/Phlebotomist
North Atlanta Primary Care
06.2015 - 03.2017
CNA - Certified Nursing Assistant
Rosemont
05.2015 - 03.2017
Store Supervisor
KFC
01.2012 - 01.2015
Receptionist
Dunbar Center
01.2011 - 01.2012
MAILK COLLEGE
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