Nytisia Wilkerson
Apopka,Fl
Summary
Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player with a customer service focus. Adept at meeting and exceeding sales quotas.
Overview
13
13
years of professional experience
Work History
Cashier
Dunkin' Donuts
Apopka, Fl
12.2017 - Current
- Providing swift and friendly service to customers..
- Counting and handling registers.
- Making sure all machines are clean.
- Stocking and keeping stations cleaned.
Ride Attendant
Seaworld Orlando
Orlando, Fl
10.2016 - 12.2017
- Offered answers to passengers’ questions and resolved issues that arose during flights.
- Communicated via headset radio with ground crew, flight crew and tow person.
- Stocked the cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
- Checked, handled, assembled, and removed furnishings in the passenger cabin to make sure that such areas were thoroughly cleaned and all debris had been removed.
- Greeted all guests in a courteous and professional manner.
- Held employees responsible for fulfilling required duties and tasks during designated shifts.
- Followed company regulations and rules promoting a safe environment for both travelers and employees.
Sales Associate/Cashier
Banana Republic
Orlando, Fl
11.2015 - 07.2016
- Answered incoming telephone calls with professional and knowledgeable responses.
- Operated a cash register to process cash, check and credit card transactions.
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Educated customers on product and service offerings.
- Stocked and rotated inventory regularly.
- Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
- Organized merchandise for sales floor restocking and customer shipments.
- Organized and displayed items in visually appealing manner.
Sales Associate/Cashier
Forever 21
Orlando, FL
06.2014 - 11.2015
- Answered incoming telephone calls with professional and knowledgeable responses.
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Operated a cash register to process cash, check and credit card transactions.
- Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
- Educated customers on product and service offerings.
- Stocked and rotated inventory regularly.
- Organized and displayed items in visually appealing manner.
- Organized merchandise for sales floor restocking and customer shipments.
- Listened to customer needs and preferences to provide accurate advice.
- Recommended merchandise based on customer needs.
Cashier
Lacoste
Orlando, FL
07.2013 - 02.2014
- Answered incoming telephone calls with professional and knowledgeable responses.
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Operated a cash register to process cash, check and credit card transactions.
- Educated customers on product and service offerings.
- Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
- Assessed customer needs and found products suited to budget and preferences.
- Organized merchandise for sales floor restocking and customer shipments.
- Organized and displayed items in visually appealing manner.
- Listened to customer needs and preferences to provide accurate advice.
- Contacted other store locations to locate items to meet customer needs.
Education
High School Diploma -
Ocoee highschool
Ocoee, FL2013
Associate of Arts - Business Administration
Valencia College
Orlando, FL2019
Skills
- Excellent communication skills
- Cash handling accuracy
- Outgoing and enthusiastic
- Customer- and service-oriented
- Reliable and punctual
- Team player mentality
- Leadership
Accomplishments
- Shortened lines for customers providing quick and friendly services.
- Counted my drawer correctly and made sure everything was handled and in order.
Timeline
Cashier
Dunkin' Donuts
12.2017 - Current
Ride Attendant
Seaworld Orlando
10.2016 - 12.2017
Sales Associate/Cashier
Banana Republic
11.2015 - 07.2016
Sales Associate/Cashier
Forever 21
06.2014 - 11.2015
Cashier
Lacoste
07.2013 - 02.2014
High School Diploma -
Ocoee highschool
Associate of Arts - Business Administration
Valencia College