Nyx Joynt
Denver,CO
Summary
Hello there!! I'm Nyx, your database and CRM's systems specialist, with a cohesive background in customer relations and contract analysis spanning just over four years. At Menasha Packaging Company, I enhanced data management processes by leveraging skills in public speaking, social networking, and contract oversight to better serve the company culture and solve problems betwixt a multitude of different departments. My tenure as CRM Systems Manager at Denver Roof Pros. LLC saw improved customer satisfaction and operational efficiencies in company communications and the accuracy of data stored in customer contracting documents. Tech-savvy with excellent writing, communication, and software skills (both for MacBook and PC). I'm an organized and dependable candidate, successful at managing multiple priorities. Eager to be your next team-player!
Overview
4
4
years of professional experience
Work History
Purchasing and Procurement Data Management Intern
Menasha Packaging Company
Neenah, WI
04.2023 - 08.2023
- Worked closely with IT teams to address any technical issues impacting the reliability or accessibility of critical datasets.
- Provided training sessions for colleagues on best practices in data handling, fostering a culture of data-driven decision-making within the organization.
- Conducted thorough data audits to ensure accuracy and consistency across multiple sources.
- Performed ongoing monitoring of system performance indicators to identify areas requiring optimization or maintenance.
- Identified key documents which were out of date and misaligned with current company goals in order to revise, restructure and improve internal and external company communications.
- Worked closely with employees from a vast range of departments both in social networking and to ensure the success of multiple projects including data management and analysis.
CRM Systems Manager
Denver Roof Pros. LLC
Denver, CO
01.2020 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and collaborating with other team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed CRM systems (Job Progress) and ensured the reliability and accuracy of customer contracts and company data.
Education
Bachelor of Arts - International Studies East Asia, Minor in Japanese
Colorado State University
Fort Collins, CO08.2025
Associate of Arts - Arts General, Language And Psychology Emphasis
Arapahoe Community College
Littleton, CO05.2022
Skills
- Microsoft and Google Softwares
- PC and MacBook operations
- Business Intelligence
- Writing/Linguistics
- Data profiling
- Relational databases
- Data Operations
- Public Speaking/Social Networking
Languages
English
Native or Bilingual
Japanese
Limited Working
Latin
Professional Working
Timeline
Purchasing and Procurement Data Management Intern
Menasha Packaging Company
04.2023 - 08.2023
CRM Systems Manager
Denver Roof Pros. LLC
01.2020 - 08.2022
Bachelor of Arts - International Studies East Asia, Minor in Japanese
Colorado State University
Associate of Arts - Arts General, Language And Psychology Emphasis
Arapahoe Community College