Nynoshka A. Segarra
New Haven,CT
Summary
Professional office support specialist with strong communication, organizational, and multitasking skills. Highly reliable, recognized for resolving issues promptly and maintaining smooth office operations. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach.
Overview
10
10
years of professional experience
Work History
Office Clerk
Unitex Textiles
09.2024 - Current
- Input data into spreadsheets and databases.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Handled incoming business and client requests for information.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Compiled and analyzed data to produce reports.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Administrative Assistant to the President & CEO
Connecticut Institute for Refugees & Immigrants
11.2022 - 07.2024
- Demonstrated professionalism in all aspects of the role, maintaining a consistently positive attitude and fostering productive working relationships with colleagues and partners.
- Ensured timely completion of tasks by managing priorities effectively while maintaining flexibility to accommodate last-minute changes or requests from the President.
- Assisted with budget management by tracking expenses, processing invoices, and generating financial reports for the President''s review.
- Organized high-level meetings with precision and professionalism, coordinating logistics for attendees both in-person and remotely.
- Contributed to a positive work environment by serving as a reliable resource for colleagues seeking assistance or information related to the President''s office.
- Managed complex travel arrangements for the President, ensuring seamless coordination of flights, accommodations, and itineraries.
- Answered high volume of phone calls and email inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Handled confidential and sensitive information with discretion and tact.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Studio Manager
Black Rock Yoga
09.2019 - 07.2022
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Implemented marketing strategies to promote studio to potential clients.
- Created policies and procedures for company and delivered studio wide training.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Streamlined internal communication procedures, optimizing workflow efficiency and reducing instances of project-related miscommunications among staff members.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
Front Desk Receptionist
Physical/Yoga Synergy
06.2017 - 08.2019
- Checked patient insurance, demographic, and health history to keep information current.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Obtained payments from patients and scanned identification and insurance cards.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained a well-stocked reception area
- Improved office efficiency by organizing and maintaining accurate patient files and records.
Parent Engagement Specialist
Alliance for Community Action ( ABCD INC. )
05.2015 - 06.2017
- Maintained detailed records of family interactions, tracking progress over time towards achieving program goals.
- Conducted home visits as needed to establish trust with families and provide necessary resources or support.
- Strengthened relationships between families and school personnel through consistent communication and collaboration.
- Increased parent participation in school events by organizing informative workshops and meetings.
- Evaluated program effectiveness through regular surveys and feedback, adjusting strategies as needed to maximize impact.
- Promoted open communication channels between parents and school staff by addressing concerns promptly and professionally.
- Advocated for policies that promoted equity in access to educational resources among all students'' families.
- Led workshops focused on parenting skills development, empowering caregivers to better support their children academically and emotionally.
- Organized activities that encouraged cultural diversity, creating an inclusive environment for all families.
Education
High School Diploma -
Bassick High School
Bridgeport, CT 06-2011
Skills
- Data management
- Administrative support
- Telephone reception
- Records management
- Meeting planning
- Professional and mature
- Schedule and calendar management
- Office administration
- Workflow optimization
- Database entry
Languages
Spanish
Native or Bilingual
Timeline
Office Clerk
Unitex Textiles
09.2024 - Current
Administrative Assistant to the President & CEO
Connecticut Institute for Refugees & Immigrants
11.2022 - 07.2024
Studio Manager
Black Rock Yoga
09.2019 - 07.2022
Front Desk Receptionist
Physical/Yoga Synergy
06.2017 - 08.2019
Parent Engagement Specialist
Alliance for Community Action ( ABCD INC. )
05.2015 - 06.2017
High School Diploma -
Bassick High School
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