Summary
Work History
Education
Skills
Timeline
Languages
References
Overview
Generic

Olivia Navarro

La Verne,CA

Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.


Work History

Customer Service, Front Office Assistant

Skylock Industries, INC
05.2012 - 05.2024
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Supported staff members with administrative tasks, improving productivity across various departments.

Customer Service

SER Jobs for Progress
09.2011 - 04.2012
  • Answering Incoming telephone calls regarding our community-based nonprofit organization
  • Assisted customer's in our program that provided vocational services and assistance to economically disadvantaged individuals aged 55 and over
  • Filed completed paperwork/application's and making progress reports
  • Report to candidates that were interested in the program, as well as making appointments to come into our office.

Data Entry, AR, Customer Service, Shipping & Receiving

Pacific Precision Metals
12.1975 - 09.2009
  • Handling incoming calls and other communications
  • Responsible for bank deposits
  • Data Entry and filing purchase order's
  • Responsible for tracking inventory levels, handling all aspects of shipping/receiving and keeping accurate records
  • Package items, print labels, weigh packages and determine appropriate postage
  • Opened mail and distributed to office staff/department
  • EDI, ran invoices and mail to our customer's.

Education

High School Diploma -

Bonita High School
La Verne, CA
01.1973

Skills

Listening Skills

  • File Organization
  • Problem-solving skills
  • Time Management
  • Document Management
  • Administrative Skills
  • Billing and Invoicing
  • Scheduling appointments

Timeline

Customer Service, Front Office Assistant

Skylock Industries, INC
05.2012 - 05.2024

Customer Service

SER Jobs for Progress
09.2011 - 04.2012

Data Entry, AR, Customer Service, Shipping & Receiving

Pacific Precision Metals
12.1975 - 09.2009

High School Diploma -

Bonita High School

Languages

English
Spanish

References

References are available on request.

Overview

48
48
years of professional experience
Olivia Navarro