Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oakley Vacca

West Milford

Summary

Dynamic management leader with extensive experience, excelling in customer service and operational efficiency. Proven ability to enhance team performance and streamline processes. Skilled in electrical installation and maintenance, with a strong focus on achieving results and fostering a positive customer experience. Committed to delivering excellence in every interaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Management Leader

Walgreens
West Milford
01.2023 - Current
  • Overseeing and managing the daily operations of the store.
  • Providing customer service by greeting and assisting customers.
  • Handling day-to-day cash functions.
  • Communicating tasks from the store manager to team members.

Customer Service Associate

Walgreens
05.2023 - 08.2023
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Provides customers with courteous, friendly, fast, and efficient service.

Healthcare Customer Associate - Designated Hitter

Walgreens
08.2023 - 01.2023
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

Education

Electrical / Electronics

Lincoln Technical Institute
Mahwah, NJ
07.2025

Skills

  • Electrical installation & maintenance
  • Use meters, oscilloscopes and watt meters
  • Read blueprints & schematics
  • Access Control
  • CCTV & Security Systems
  • Disassemble & re-assemble electrical equipment
  • Electrical coding & system integration
  • Bend, run & install conduit
  • Audio Visual
  • Basic wiring
  • Installation, troubleshooting & repair of low voltage systems
  • Cable & internet

Certification

  • OSHA 30-Hour Construction Safety Certification, Pending Completion July 2025
  • Microsoft PowerPoint 2019 Certified
  • New York State Boating Safety Certificate

Timeline

Healthcare Customer Associate - Designated Hitter

Walgreens
08.2023 - 01.2023

Customer Service Associate

Walgreens
05.2023 - 08.2023

Management Leader

Walgreens
01.2023 - Current

Electrical / Electronics

Lincoln Technical Institute

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