Oana Opricescu
Alpharetta,GA
Summary
I am an experienced banking professional specialized in international client management, currently seeking experience in the B2B sector. Fluent in French and English, I worked for the Société Générale Group, where I developed skills in financial analysis and communication.
My strengths include responsibility, precision, problem-solving ability in financial matters, and effective communication.
Overview
16
16
years of professional experience
Work History
Deal and Contract Analyst With English and French
Accenture Romania
07.2019 - 01.2023
- Worked on the Microsoft project, covering all the requests for Belgium and Ireland.
- Handled contract requests.
- Managed essential approvals and validations for contract creation.
- Collaborated with the local sales team.
- Facilitated client signature steps and organized additional information and documentation for agreement setup.
- Engaged in special projects.
International Customers Service Manager
BRD Groupe Société Générale
01.2016 - 07.2019
- BRD Charles de Gaulle Agency has a unique profile among the banks operating in Romania, exclusively supporting international customers with a focus on private banking.
- I provided assistance to a select group of high-potential international customers and independently managed a portfolio of 500 customers.
- Organized meetings with expats, international clients, and representatives from international organizations and embassies, conducting discussions fluently in English, French.
- On a daily basis, a primary focus was attracting new customers following successful business meetings.
- Advised customers on personalized saving programs, covering government bonds, investment funds, and diverse deposit options.
- Delivered a comprehensive range of services, including current customer support, account management, loan and investment advice, financial product offerings, and deposit processing.
- Dedicated skills and attention have been a priority in dealing with this specific group of customers and the confidentiality of sensitive information.
Retail Relationship Banking Manager
BRD Groupe Société Générale
01.2013 - 01.2016
- Managed a portfolio of 1500 customers, developed strong business relationship with the clients by overseeing their profiles.
- Demonstrated persuasive skills in selling banking products and encouraging customers to apply for services.
- Advised the clients of the portfolio on new banking products and customized services and followed the growth of their profits as a result of efficient advising
- Checked risks, fraud, and gave tools for optimizing profitability
- Assessed the development of advisor-customer relationships and customer changing needs
- Wrote business activity reports on customer portfolio, banking operations overview, balance
- Analyzed and processed the loan and mortgage applications
- Did marketing research to attract new customers, organized meetings at different company head offices.
Banking Officer
BRD Groupe Société Générale
05.2008 - 12.2012
- Handled the daily banking transactions with clients and non-clients
- Managed the cash assigned to my post and balanced it daily
- Checked and processed the documents related to current transactions and their compliance to the latest laws and banking procedures
- Provided balance reports to the customers and answered questions about account discrepancies
- Managed confidential information about customer accounts and transactions with high integrity
- Managed the stock of credit cards of the agency
- Sold banking products and services to the non-corporate customers
- Developed business interactions with different companies according to the bank guidelines.
PC Operator
Brugg Tubes
07.2007 - 12.2007
- In charge of the new customer database
- Calculation of rates and fees.
Education
DELF B2 - Degree in French Studies - French Studies
French Institut of Bucharest
Bucharest02.2011
Geography Department – Major in TOURISM MANAGEMENT - Tourism
University of Bucharest
Bucharest, Romania07.2009
Certification as PC Operator - Informatics
Ion Barbu Highschool
Câmpulung, Romania06.2004
Skills
- Sales Support
- Client Retention Strategies
- Multilingual Proficiency
- Upselling and Cross Selling
- Teamwork and Collaboration
- Customer Service
- Problem Resolution
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Customer Relationship Management
- Training and Development
- Staff Training
- Computer Skills
- Negotiation
Languages
French
Professional Working
English
Professional Working
Spanish
Elementary
Timeline
Deal and Contract Analyst With English and French
Accenture Romania
07.2019 - 01.2023
International Customers Service Manager
BRD Groupe Société Générale
01.2016 - 07.2019
Retail Relationship Banking Manager
BRD Groupe Société Générale
01.2013 - 01.2016
Banking Officer
BRD Groupe Société Générale
05.2008 - 12.2012
PC Operator
Brugg Tubes
07.2007 - 12.2007
DELF B2 - Degree in French Studies - French Studies
French Institut of Bucharest
Geography Department – Major in TOURISM MANAGEMENT - Tourism
University of Bucharest
Certification as PC Operator - Informatics
Ion Barbu Highschool
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