Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oasis Mendoza

Plainfield ,IL

Summary

Dynamic and detail-oriented professional with experience at Amazon and a proven track record in order fulfillment and customer service. Skilled in complex problem-solving and team collaboration, I excel at enhancing operational efficiency and ensuring customer satisfaction in fast-paced environments. Committed to maintaining high standards and driving sales success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
Joliet, IL
11.2025 - Current

responsible for scanning, organizing, and placing incoming products from pallets into storage pods or shelves, often using handheld scanners. Ensure items are stored safely and efficiently for easy retrieval. Key tasks include operating PIT equipment, managing high-volume, and focusing on quality.

Store Clerk

QuikTrip
05.2025 - 10.2025

Skilled in customer service, fast-paced operations, merchandising, and cash handling, with a proven ability to maintain high store standards. I excel at boosting sales, reducing errors, and fostering teamwork, all while effectively managing stress and solving problems in demanding retail environments

Customer Service Representative

Amazon
12.2021 - 04.2025

Serve as the first point of contact for customer inquiries, addressing a wide range of needs from order and product questions to payment matters and website guidance. Utilize excellent communication and problem-solving skills to effectively assist customers and ensure a positive experience. Navigate and utilize various customer service platforms and tools to efficiently manage inquiries. Collaborate with internal teams to resolve complex customer issues and ensure customer satisfaction. Maintain a high level of professionalism and a customer-first approach in all interactions.

Sales Associates

Bath & Body Works
West Dundee, IL
11.2020 - 11.2021

Focused on providing outstanding, client-centric service by offering tailored fragrance suggestions, showcasing products, and increasing sales in a high-energy setting.

Education

High School Diploma -

Dundee Crown High School
Carpentersville, IL

Skills

  • Attention to detail
  • Team collaboration
  • Order fulfillment
  • Data entry
  • Complex Problem-solving
  • Quantity calculations
  • Supply chain
  • Self-motivated and disciplined
  • Clear communication

Certification

Dispatching Online Course

Timeline

Warehouse Associate

Amazon
11.2025 - Current

Store Clerk

QuikTrip
05.2025 - 10.2025

Customer Service Representative

Amazon
12.2021 - 04.2025

Sales Associates

Bath & Body Works
11.2020 - 11.2021

High School Diploma -

Dundee Crown High School
Oasis Mendoza