Caregiver/Health Insurance Navigator
Private Client
Rock Hill, SC
02.2016 - Current
- Verified insurance coverage by telephone/online to confirm coverage and correct reimbursement of benefits by estimating patients financial responsibility resulting in 90% fully covered benefits
- Saved patients 30% by contacting insurance companies to discuss and resolve unpaid and incorrectly paid claims
- Empathic ear to patients, providers and other third parties
- Created digital medical information file that allowed 100% complete and up to date documentation prior and after provider encounter or receipt of test result
- Managed prescriptions by researching eligibility for cost assistance programs
- Tier 3 and Tier 4 classification Resulting in $100 of dollars savings for patient
- Exposed to neurology, orthopedics, oncology, cardiology and mental health specialties, tests and medications required for diagnosis and treatment.
