Oather STEELE
Redding,CA
Summary
Seasoned Truck Driver with XPO LOGISTICS and a background in long-haul transport, logistics and safety compliance. Possess strong navigational skills, knowledge of vehicle maintenance and an impeccable driving record. Demonstrated ability to plan efficient routes while prioritizing safe delivery of goods. Previous role involved successfully reducing delivery times through strategic planning and time management. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail-oriented professional brings extensive construction background and specialized experience on challenging projects. Smoothly leads team members to meet goals, maximize performance and maintain important safety standards. Knowledgeable about applicable codes and industry best practices. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Truck Driver/Customer Sales Representative
XPO Logistics
Redding, CA
04.2013 - 01.2025
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Enhanced customer satisfaction by providing courteous and professional service.
- Maintained confidentiality of sensitive materials during transport.
- Kept accurate records of deliveries and customer signatures.
- Communicated effectively with dispatch and customers to provide status updates.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Completed necessary paperwork and documentation for deliveries.
- Adhered to company policies and procedures related to safety and security standards.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Delivered goods and services to customers on time and in excellent condition.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Hooked and unhooked trailers from tractor and converter dollies.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Caregiver, Special Needs
Silverwood Care home
Redding, CA
03.2009 - 11.2012
- Maintained detailed records of services performed on clients.
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
- Monitored health and well-being of clients and reported significant health changes.
- Helped clients get in and out of beds and wheelchairs.
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Drove clients to doctors' appointments and social outings.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
- Attended conferences and workshops related to disability management techniques.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized leisure activities like games, music or art projects to encourage creative expression among clients.
Owner
Dndplumbing Heating & Airconditioning
Redding, CA
02.1990 - 01.2010
- Reviewed legal documents related to business operations.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Led startup and creation of operational procedures and workflow planning.
- Developed and implemented successful sales strategies to meet business goals.
- Hired and trained new department managers to increase team oversight and productivity.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Managed daily operations of business, including hiring and training staff.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Prepared staff work schedules and assigned team members to specific duties.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Brookings Harbor High School
Brookings, OR06-1982
Skills
- Load security
- Transportation safety
- Commercial driving
- Tanker with Doubles and hazmat endorsements
- Invoice verification
- Flexible schedule availability
- Problem-solving capacity
- Attention to detail
- Operations management
- Preventative maintenance
- Commercial plumbing
- Gas line installation
- Parts fabrication
- Pipe installation
- Construction management
- Residential plumbing
- Plumbing layout
- Material ordering
- Forklift operation
- Leak detection
- Fixture installation
- Crew management
- Plumbing codes
- Water heater installation
- Drain cleaning
- Trailer maintenance
- Equipment operation
- Customer service
- Air brake certification
- Route planning expertise
- Safe driving
- Equipment maintenance
- Efficient trip planner
Certification
- C20 and C36 Contractors lic #716182 . Fork Lift Certification at XPO LOGISTICS. CDL Class A and M1. Endorsements T-Dbl/Tpl,X-Tnk/Haz
Timeline
Truck Driver/Customer Sales Representative
XPO Logistics
04.2013 - 01.2025
Caregiver, Special Needs
Silverwood Care home
03.2009 - 11.2012
Owner
Dndplumbing Heating & Airconditioning
02.1990 - 01.2010
High School Diploma -
Brookings Harbor High School
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