Onika Balram
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
27
27
years of professional experience
Work History
Administrative Manager
Act One - Delta Airlines
07.2018 - Current
- Ensure smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Maintain accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Update reports, manage accounts, and generate reports for company database.
- Oversee payroll processing, ensuring accurate and timely payments for all staff members.
- Coordinate escorts for visiting stakeholders.
Inventory HUB Manager/Specialist
Advanced Auto Parts
05.2014 - 09.2017
- Oversaw daily operations of cycle counts, plano-grams, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
- Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
- Enhanced team performance through regular training sessions and performance evaluations.
- Ensured compliance with all legal, industry, and organizational regulations by implementing rigorous internal controls and monitoring systems.
- Implemented inventory management system to maintain optimal stock levels.
- Managed budget effectively, reducing expenses without compromising on efficiency or quality of service.
Assistant Store Manager
Strauss Discount Auto
08.1997 - 07.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Diploma -
Ascension High School
Skills
- Outlook
- Office Management
- Office Administration
- Organization and Multitasking
- Word/Pages/Docs
- ADP
- Excel/Numbers/Sheets
- Customer Service
Timeline
Administrative Manager
Act One - Delta Airlines
07.2018 - Current
Inventory HUB Manager/Specialist
Advanced Auto Parts
05.2014 - 09.2017
Assistant Store Manager
Strauss Discount Auto
08.1997 - 07.2013
Diploma -
Ascension High School
Similar Profiles
Kierra FigueroaKierra Figueroa
Administrative Assistant at Act OneAdministrative Assistant at Act One
Samet AktaşSamet Aktaş
Licensed Aircraft Maintenance Technician at ACT AirlinesLicensed Aircraft Maintenance Technician at ACT Airlines
ROHBIN JOLIZ IDECHONGROHBIN JOLIZ IDECHONG
Customer Service Supervisor at Delta Global Services, Delta AirlinesCustomer Service Supervisor at Delta Global Services, Delta Airlines
Niret GroblerNiret Grobler
Administrative Manager at ITE WIMS Water Information (Pty) Ltd.Administrative Manager at ITE WIMS Water Information (Pty) Ltd.
Luis Octavio BarattoLuis Octavio Baratto
Administrative Manager at Gestoría ElguezábalAdministrative Manager at Gestoría Elguezábal