Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Languages
detailed work experience
personal information
availability notice period
hobbies and interests
references
location
Timeline
Generic
Obai Rahma

Obai Rahma

Summary

Accomplished professional with a diverse career spanning the healthcare and real estate sectors. Over the past 5 years, I have played a pivotal role in health administration within North African hospitals, contributing to the success of healthcare operations and positively impacting patient outcomes.

Currently pursuing a Master's in Healthcare Management in the USA, I am dedicated to staying at the forefront of healthcare leadership and management practices. This academic endeavor complements my hands-on experience and reflects my commitment to continuous learning and professional development.

Fluent in multiple languages, including Arabic, English and Russian, I have effectively communicated with diverse stakeholders in both healthcare and real estate, showcasing strong interpersonal and language skills.

I have devoted 15 years to the real estate sector, serving as an independent contractor with TFG Real Estate. During this time, I achieved significant success by orchestrating sales transactions totaling over 2 Billion Dirhams. My success is attributed to my strategic thinking and negotiation prowess, which have been crucial in navigating the dynamic real estate market.

Armed with a medical degree and a wealth of experience in health administration, coupled with a background in real estate, I offer a distinctive blend of skills and insights. My commitment to continuous education underscores my dedication to excellence. I am eager to contribute my expertise to the USA Health field, envisioning the opportunity to make impactful contributions at the dynamic intersection of healthcare and management. I am enthusiastic about the prospect of contributing to the advancement of healthcare with innovative solutions and strategic insights.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Sales Manager

The First Group (TFG Real Estate LLC)
01.2015 - 01.2023
  • Leading and managing a team of sales professionals to achieve sales targets, drive revenue growth, and build strong relationships with clients and stakeholders
  • Develop and implement effective sales strategies to meet or exceed revenue goals, analyzing market trends, competitor activities, and customer needs to drive sales growth
  • Conduct market research to identify potential opportunities, pricing trends, and consumer preferences, using the insights to refine sales strategies and product offerings
  • Establishing and maintaining relationships with brokers and agents in order to develop new business opportunities
  • Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective measures
  • Develop and implement strategies to attract new clients and generate leads
  • Work closely with the finance team to develop & manage sales budget.

Senior Client Services Manager

The First Group
01.2012 - 12.2014
  • Oversaw and managed various aspects of client interactions and collections processes
  • Provided guidance, coaching, training, and performance evaluations to ensure optimal team
  • Identified areas for improvement and implemented strategies to reduce cancelations
  • Analyzed departmental performance metrics, such as client satisfaction levels, collection rates, and team productivity, and executed the closing of new deals.

Client Services Executive

The First Group
02.2010 - 12.2011
  • Implemented efficient collections processes (first payment & due payments) to ensure timely payment, closed deals, and executed confirmation of SPA terms & conditions.

Property Consultant

The First Group
01.2008 - 01.2010
  • Met with clients to understand their real estate requirements, preferences, and budget constraints and sold their property
  • Prepared detailed property listings with accurate information and collected reservation fees
  • Created marketing strategies to promote properties effectively and generated referrals for more business
  • Provided clients with accurate property valuations to assist in negotiations
  • Assisted clients with legal documentation, contracts, and other paperwork involved in real estate transactions
  • Ensured that all legal requirements were met and guided clients through the process
  • Built and maintained a network of real estate professionals, including property developers, landlords, investors, and other agents, to expand your client base and access more opportunities.

Resident Doctor

Ibn Sina Specialized Hospital
07.2006 - 12.2008
  • Evaluated patients, obtained the medical history and performed physical examinations
  • Provided direct patient care, including conducting physical examinations, taking patient histories, ordering diagnostic tests, interpreting test results, and developing treatment plans
  • Participated in medical rounds with a team of healthcare professionals
  • Continuously learning and staying up-to-date with medical advancements and research
  • Attended educational sessions, conferences, and workshops to enhance their knowledge and skills.
  • Improved patient outcomes by conducting thorough assessments and developing individualized treatment plans.
  • Collaborated with interdisciplinary teams for comprehensive patient care and coordinated treatment strategies.
  • Enhanced patient satisfaction by providing compassionate, culturally sensitive care and effective communication.
  • Reduced hospital readmissions through diligent follow-ups and proactive management of chronic conditions.
  • Streamlined patient flow in the clinic by implementing efficient scheduling and triage processes.
  • Promoted a safe environment for both patients and staff by adhering to strict infection control protocols.
  • Participated in research projects, contributing to advancements in medical knowledge and evidence-based practice.
  • Mentored medical students and junior residents, fostering their professional growth and clinical skills development.
  • Delivered high-quality care under pressure during emergency situations, stabilizing critically ill patients for further treatment.
  • Contributed to quality improvement initiatives within the department, enhancing overall patient care standards.
  • Assisted in surgical procedures, ensuring adherence to best practices and optimal patient outcomes.
  • Engaged in continuous professional development, staying current on the latest medical advancements and techniques.
  • Presented cases at grand rounds, fostering peer learning and promoting collaborative problem-solving among colleagues.

Medical Translator

Ternopil State Medical University
01.2002 - 01.2004
  • Enhanced patient comprehension by accurately translating complex medical terminology and concepts.
  • Streamlined communication between healthcare professionals and patients by providing precise translation services in realtime.
  • Supported international medical conferences by delivering simultaneous translations for attendees.
  • Assisted in the development of multilingual patient education materials, ensuring accessibility to vital information.
  • Increased patient satisfaction with their healthcare experience through timely and accurate translation support.
  • Contributed to improved treatment outcomes by facilitating clear communication between patients and medical staff.

Education

MBA - Health Management And Clinical Assistance

Columbia Southern University
Orange Beach, AL
11.2025

MBBS in Medicine and Surgery -

Ternopil State Medical University (TSMU)
06.2006

Skills

  • Sales Records Management
  • Profitability Assessments
  • Sales Quota Management
  • Closing Techniques
  • Property Rights
  • Real Estate Industry Understanding
  • Property Inspection
  • Team Recruiting & Onboarding
  • New Business Opportunities
  • Price Schedules
  • Legal Requirements
  • Purchase Agreements
  • Business Objective Analysis
  • Sales Statistics Analysis
  • Lead Generation & Identification
  • Consultative Selling Techniques
  • Developing Referrals
  • Customer Service Process Improvement
  • Client Correspondence
  • Issue & Complaint Resolution
  • Supplier Relations
  • Invoice Preparation & Processing
  • Phone Activation
  • Customer Retention Strategies
  • Revenue Growth Strategies
  • Document & Records Management
  • Recordkeeping
  • Customer Data Confidentiality
  • Understanding Customer Needs
  • Business Opportunities Support
  • Process Improvement
  • Cultural Awareness
  • Excellent Interpersonal communication skills
  • Strategies & goals
  • Analytical Skills
  • Cross functional team management
  • Negotiation and persuasion
  • Attention to detail
  • Strong decision making
  • Time management
  • Adaptability
  • Conflict resolution & problem solving
  • Ability to work under pressure
  • Effective at multitasking
  • MS Office
  • MS Excel
  • MS Word
  • MS PowerPoint
  • MS Outlook
  • Rapport and Relationship Building
  • Performance Tracking and Evaluations
  • Sales Techniques
  • Contract Negotiations
  • Account Development
  • Sales Coaching
  • Brand-Building Strategies
  • Sales Tracking
  • Business Growth and Retention
  • Personnel Management

Accomplishments

Stock and

Affiliations

  • Sports Football and Tennis
  • Reading

Certification

"Complete Investing Course (Stocks, ETFs, Index/Mutual Funds)"

Languages

Arabic
Native or Bilingual
English
Full Professional
Russian
Professional Working

detailed work experience

  • Senior Sales Manager - The First Group (TFG Real Estate LLC) (2015 - 2023), Involve a combination of strategic planning, sales execution, team management, and fostering a positive and collaborative work environment., Lead, mentor, and motivate the sales team, setting clear goals, and providing ongoing coaching and feedback to improve their sales techniques and performance., Identifying opportunities in the market to increase sales volume or profit margins through new marketing strategies or product offerings., Collaborate with the marketing department to ensure alignment of sales and marketing efforts., Stay updated with market trends, competitor activities, and industry developments to identify opportunities and challenges., Attend networking events, industry conferences, and client meetings to promote the company's services and offerings., Monitor expenses, ensuring that the team operates within the allocated budget., Ensure that all sales activities comply with relevant laws, regulations, and ethical standards., Uphold the company's values and culture, fostering a positive and inclusive work environment.
  • Senior Client Services Manager - The First Group (01/2012 - 12/2014), Managed the collections process, including tracking outstanding payments, implementing collection strategies, and collaborating with the collections team to ensure timely resolution., Managed payment processing procedures, ensured accuracy and compliance with company policies and regulations., Handled escalated client inquiries or complaints, resolved issues effectively and ensured a positive client experience., Continuously identified opportunities to streamline processes, consolidated the company's deals, and generated reloads & upgrades., Worked closely with key stakeholders, including sales, marketing, and operations, to ensure the successful implementation and ongoing management of client relationships., Defined and tracked key performance indicators (KPIs) to measure the success of client services initiatives and team performance., Collaborated with the sales team to identify upselling and cross-selling opportunities within the existing client base, drove revenue growth.
  • Client Services Executive - The First Group (02/2010 - 12/2011), Prepared sales & purchase agreements for the owners before signing and handled their objections., Liaised between the company and clients, addressed their inquiries, resolved issues, and facilitated smooth payment collections., Proposed innovative ideas to enhance client satisfaction and retention., Maintained accurate and up-to-date client records and communicated in the company's CRM system.
  • Property Consultant - The First Group (01/2008 - 01/2010), Met with clients to understand their real estate requirements, preferences, and budget constraints and sold their property., Prepared detailed property listings with accurate information and collected reservation fees., Created marketing strategies to promote properties effectively and generated referrals for more business., Provided clients with accurate property valuations to assist in negotiations., Assisted clients with legal documentation, contracts, and other paperwork involved in real estate transactions., Ensured that all legal requirements were met and guided clients through the process., Built and maintained a network of real estate professionals, including property developers, landlords, investors, and other agents, to expand your client base and access more opportunities.
  • Resident Doctor - Ibn Sina Specialized Hospital (07/2006 - 12/2007), Evaluated patients, obtained the medical history and performed physical examinations., Provided direct patient care, including conducting physical examinations, taking patient histories, ordering diagnostic tests, interpreting test results, and developing treatment plans., Participated in medical rounds with a team of healthcare professionals., Continuously learning and staying up-to-date with medical advancements and research., Attended educational sessions, conferences, and workshops to enhance their knowledge and skills.

personal information

  • Date of Birth: 02/13/81
  • Visa Status: Residence Visa

availability notice period

30 Days

hobbies and interests

  • Travelling
  • Reading
  • Social Networking
  • Sports

references

Reference will be furnished upon request.

location

USA Maryland 

Timeline

Senior Sales Manager

The First Group (TFG Real Estate LLC)
01.2015 - 01.2023

Senior Client Services Manager

The First Group
01.2012 - 12.2014

Client Services Executive

The First Group
02.2010 - 12.2011

Property Consultant

The First Group
01.2008 - 01.2010

Resident Doctor

Ibn Sina Specialized Hospital
07.2006 - 12.2008

Medical Translator

Ternopil State Medical University
01.2002 - 01.2004

MBA - Health Management And Clinical Assistance

Columbia Southern University

MBBS in Medicine and Surgery -

Ternopil State Medical University (TSMU)
Obai Rahma