Obdulia Estrada
Long Beach,CA
Summary
Dynamic banquet server at Airport Long Beach Marriott, recognized for exceptional customer service and teamwork. Skilled in food service and adaptive problem solving, I enhanced event success by anticipating guest needs and swiftly addressing requests. My reliability and flexibility ensured seamless service in fast-paced environments, contributing to memorable experiences for all attendees.
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Diligent [Desired Position] known for providing exceptional service in high-paced environments. Demonstrated ability to manage multiple tasks seamlessly while ensuring guest satisfaction. Proven skills in teamwork and adaptability.
Hard-working, high energy [Type] Server with passion for customer satisfaction. Over [Number] years in food service industry. Known for great reliability and attention to detail.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Banquet Server
Airport Long Beach Marriott
03.2017 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Provided friendly, courteous service to create memorable moments for guests.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Banquet Server
The Westin Hotel
12.2000 - 03.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Banquet Server
Terranea Resort and Spa - Palos Verdes
09.2009 - 05.2014
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Contributed to achieving high customer satisfaction scores through prompt and courteous service.
- Collaborated effectively with kitchen staff to ensure timely delivery of courses to guests.
Education
High School Diploma -
Kofa High School
Yuma, AZSkills
- Food service
- Customer service focus
- Adaptive problem solving
- Punctual and reliable
- Flexible schedule
- Customer service
- Strong teamwork
Certification
- Certificate of Achivement California Food Handler
Timeline
Banquet Server
Airport Long Beach Marriott
03.2017 - Current
Banquet Server
Terranea Resort and Spa - Palos Verdes
09.2009 - 05.2014
Banquet Server
The Westin Hotel
12.2000 - 03.2020
High School Diploma -
Kofa High School
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