Dynamic and results-driven leader with over 15 years of experience in customer service, direct sales, and retention. Proven track record of driving performance, improving efficiency, and developing high-performing teams through hands-on coaching and development. Experienced at adapting to business changes while consistently focusing on achieving business objectives. I bring a high level of enthusiasm, initiative, and strategic thinking to every role. Eager to leverage leadership experience and expand impact in a higher-level role that positions the business for continued success.