Obed Ortiz
Cedar Park,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Amazon FC Associate
Amazon
08.2022 - Current
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Followed procedures at all times for personal and team safety.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Selected packing materials based on size, quantity and fragility of package contents.
- Part of breaking Station records
- Procces guide ( PG) Stow for 6 months
- Problem Solver
- Learning Ambassador and re-traner
- ICQA ( HRR, Aronia , coachings)
- Pack Singles
- Stow
- Water Spider
Field Technician
Mastec Inc.
07.2019 - 09.2020
- Diagnosed malfunctions to various tools, equipment and machinery components.
- Completed repairs, performed preventative maintenance and kept records in quality system.
- Answered normal and after-hours service calls.
- Anticipated and analyzed common connectivity workflow problems.
- Continuously applied quality-improvement methodologies to improve work processes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Head Chef
El Kampestre Grill
11.2015 - 06.2019
- Taught kitchen staff about proper nutrition, food allergies and dietary issues.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Followed all food safety and sanitary guidelines to comply with local and state regulations.
- Approved and polished dishes before delivery to customers to maintain signature reputation.
- Developed recipes and menus to meet consumer demand and align with culinary trends.
- Prepared schedules, work assignments and constructed employee compensation packages.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Planned and prepared food product orders to maintain appropriate stock levels.
Food Service Specialist
US Army
02.2006 - 02.2014
- Checked daily menus in order to accurately gather and prepare ingredients for entrees, sides and desserts.
- Kept foods at safe temperatures in storage, during cooking and prior to serving.
- Followed established recipes to prepare foods using techniques such as frying, simmering and steaming.
- Prepared nutritious meals according to standard guidelines.
- Used correct cleaning and sanitizing techniques on surfaces, tools and equipment.
- Organized food items on serving trays and in carry-out packages.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks to promote store efficiency.
Education
Associate of Arts - International And Local Cuisine
Instituto De Banca Y Comercio - San Juan
San Juan, PR4 2012
Skills
- Service prioritization
- Analytical problem solver
- Available for evening and weekend shifts
- Exceptional customer service
- Driven
- Dependable
- Workplace Organization
- Problem Solving
- Packing Efficiency
- Product Knowledge
- Multitasking
- Quality Control
- Team Collaboration
- Customer Service
Timeline
Amazon FC Associate
Amazon
08.2022 - Current
Field Technician
Mastec Inc.
07.2019 - 09.2020
Head Chef
El Kampestre Grill
11.2015 - 06.2019
Food Service Specialist
US Army
02.2006 - 02.2014
Associate of Arts - International And Local Cuisine
Instituto De Banca Y Comercio - San Juan
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