Obed Diaz

Responsible for the overall planning, organizing, and execution of the Production Configurations and Implementations organization. This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.

• Developed organization with primary focus of client implementations and configurations which enabled: scalability supporting growth as needed, role elasticity, associate growth into new areas and skills, innovation, increasing team delivery by 50%
• Transitioned organization from WF to Agile
• Developed financial modeling tools to design and plan strategic organizational changes
• Improve collaboration and communication between business partners, cross functional teams, external vendors, and fulfillment partners resulting in efficiency and higher reliability
• Develop trusted relationships with stakeholders and business leaders
• Develop leaders, form teams, and establishing core management and leadership foundations
• Serve as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease costs

Developed program that engaged experienced leaders to serve as mentors for existing and upcoming leaders across different areas and levels in the organization

• Enabled leaders to build connections with colleagues
• Developed and facilitated team building and leadership exercises addressing organizational problems
• Doubled program participants to over 200 people in 2021

Lead software development and operations teams transitioning from homegrown solutions to a Service-Oriented Architecture platform. Develop leaders and teams while implementing best practices based on Agile Development methodologies.

• Increase delivery capacity 300% by rapidly recruiting and training multiple teams (20+ engineers), while implementing training programs, developing teams, and documenting existing systems
• Rapid turnaround of inherited team with low morale, into high performing, self-organizing team
• Developed next generation of leaders

Key player in the inception, kickoff and execution of IT Service-Oriented Architecture Platform strategy.

• Recruited, built and developed cross-functional teams to deliver enterprise technologies
• Planned and coordinated software development projects using .NET, InRule, ECM and TIBCO technologies. Responsible for governing project scope, schedule, and funding
• Responsible for quality metrics of solutions from requirements, through design/architecture, development and deployment
• Provided training and instruction to development teams using agile based principles

Responsible for the change management and ensuring the roll-out and adoption of agile methodologies were successful. Servant Leader and mentor to 8 Scrum Masters working with 10 development teams.

• Coached and mentored Scrum Masters
• Trained and supported development teams in Agile software principles
• Facilitated Scrum of Scrums and other Agile ceremonies

Managed local and offshore software development teams developing applications using Java and .NET technologies.

• Lead teams ranging from 3 to 14 software engineers architecting, designing, testing, and deploying software applications. Ensured that developed solutions successfully passed through assigned quality gates from requirements, through design/architecture, development, user acceptance, and deployment
• Facilitated discussions with executive sponsors that provided visibility, enabled removing obstacles, and created alignment across different organizations
• Promoted and coordinated staff development to ensure growth and minimize turnover

Coordinated and supervised all engineering aspects of AdminStudio and Workflow Manager product lines with annual revenues of $16M.

• Lead team of software engineers to architect, design, and support software applications
• Wrote product requirement documents, implemented and tracked development timelines, and negotiated feature sets with customers and stakeholders
• Designed and implemented new engineering processes based on Agile principles which cut planning time by 50%, eliminated wasted effort on dropped features, and improved accuracy of development estimates by 30%
  

Planned and coordinated delivery of software products.

• Created and implemented project plans and schedules for new product releases
• Responsible for developing and implementing project management processes and tool supporting development of Project Management Office (PMO)
• Recognized by management and peers for consistently meeting deadlines and motivating team members and transforming culture where delays were rampant