OBERTO MUNOZ
Jacksonville,FL
Summary
Finance Mentor with demonstrated experience in providing strategic financial guidance and fostering sustainable growth. Adept at analyzing financial data, developing comprehensive financial plans. Strong focus on team collaboration and driving results, with ability to adapt to changing needs and ensure reliability. Expertise in risk management, asset allocation, and financial forecasting, coupled with strong communication and problem-solving skills.
Experienced with financial analysis, investment strategies, and client advisory. Utilizes comprehensive financial planning techniques to optimize client portfolios. Strong understanding of market trends and effective communication with clients.
Overview
12
12
years of professional experience
Work History
Sales Associate
Arlington Toyota
02.2025 - Current
- Assisted customers in vehicle selection, ensuring satisfaction with product features and benefits.
- Handled transactions efficiently using dealership management software to streamline sales processes.
- Maintained up-to-date knowledge of inventory, promoting new arrivals and special offers effectively.
- Supported promotional events by engaging prospective buyers and providing detailed product information.
- Responded promptly to customer inquiries, addressing concerns and facilitating smooth resolution processes.
- Organized follow-up communications with customers, reinforcing relationships and encouraging repeat business.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Financial Mentorship
Munoz VIP Services
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Sales Manager
Arlington Toyota
02.2024 - 02.2025
- Developed sales strategies to enhance customer engagement and boost revenue.
- Collaborated with marketing teams to create promotional campaigns targeting key demographics.
- Analyzed market trends to identify growth opportunities and inform sales tactics.
- Trained new sales representatives on product knowledge and effective selling techniques.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales / Finance Manager
Jenkins Hyundai of Jacksonville
02.2023 - 01.2024
- Analyzed sales data to forecast financial trends and support strategic decision-making.
- Developed pricing strategies to optimize profitability across vehicle lines.
- Collaborated with sales teams to enhance budget management and resource allocation.
- Streamlined financial reporting processes, improving accuracy and efficiency of monthly reports.
- Conducted variance analysis to identify discrepancies between budgeted and actual performance.
Supervisor
Nivel Parts & Manufacturing Company
04.2021 - 01.2023
- Supervised daily operations to ensure compliance with quality standards and safety protocols.
- Trained and mentored team members to enhance productivity and operational efficiency.
- Implemented process improvements resulting in reduced downtime and optimized workflow.
- Coordinated cross-functional teams to address production challenges and enhance collaboration.
- Monitored inventory levels and managed supply chain logistics for timely production schedules.
- Analyzed performance metrics to identify trends and drive continuous improvement initiatives.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
Assistant Restaurant Manager
Fiesta Grill Mexican Restaurant
02.2019 - 03.2021
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new staff on restaurant policies and best practices.
- Developed and implemented strategies to enhance team performance and engagement.
- Monitored inventory levels, coordinating with suppliers for timely replenishment.
Professional Baseball Player
Seattle Mariners
04.2014 - 11.2018
- Developed advanced hitting techniques through continuous practice and analysis of performance metrics.
- Collaborated with coaching staff to create tailored training programs for skill enhancement and injury prevention.
- Mentored younger players, fostering teamwork and improving overall player development within the organization.
- Analyzed opposing teams' strategies to identify weaknesses and optimize game plans for improved performance.
- Executed game day strategies by effectively communicating with teammates and adjusting tactics on-the-fly.
Education
High School Diploma -
Venezuela
VenezuelaSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Money handling
- Friendly, positive attitude
- Attention to detail
- Critical thinking
Accomplishments
- Sales Record in Jenkins Hyundai of Jacksonville in a Month.
- Number 1 Salesman for over 1 year arrow.
- First New Salesman in the store to achieve the highest level of sale in the First Month.
- +100 Clients help, with Financial Mentorship.
- Awarded “Sales of the Month” 2022/2023 Over 14 Months.
- Supervised team of 30 staff members
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Sales Record in Jenkins Hyundai Store
During my time at Jenkins Hyundai of Jacksonville (June 2021 – February 2023), I built a consistent record of high performance and customer satisfaction. I averaged 25 vehicle sales per month, reaching a personal record of 33.5 unitsin a single month, and was ranked #46 in the nation among Hyundai sales professionals.
Throughout my tenure, I was recognized as Salesperson of the Month more than 14 times, reflecting consistent results, strong product knowledge, and an educational sales approach focused on helping clients make informed financial decisions. I maintained an exceptional 98.8% Customer Satisfaction Index (CSI) and contributed to increasing overall dealership conversion rates and retention.
In addition to direct sales, I played a key role in training and mentoring new team members, collaborating with the F&I department on financing and trade-in evaluations, and managing all types of leads — internet, phone, and in-person. I effectively used tools such as RouteOne, Dealertrack, VinSolutions, and Elead CRM to optimize follow-ups and ensure smooth deal flow.
My sales success was driven by professionalism, transparency, and an educational approach that built lasting relationships and customer trust.
Timeline
Sales Associate
Arlington Toyota
02.2025 - Current
Financial Mentorship
Munoz VIP Services
09.2024 - Current
Sales Manager
Arlington Toyota
02.2024 - 02.2025
Sales / Finance Manager
Jenkins Hyundai of Jacksonville
02.2023 - 01.2024
Supervisor
Nivel Parts & Manufacturing Company
04.2021 - 01.2023
Assistant Restaurant Manager
Fiesta Grill Mexican Restaurant
02.2019 - 03.2021
Professional Baseball Player
Seattle Mariners
04.2014 - 11.2018
High School Diploma -
Venezuela