Quality control professional with track record of ensuring product integrity and compliance. Known for attention to detail and collaborative approach to improving processes. Reliable and adaptable, bringing strong analytical and problem-solving skills to every project.
Overview
16
16
years of professional experience
Work History
Supply Chain Quality Control Associate Supervisor
Pepsi Beverages Company
01.2020 - 01.2025
Identified root causes of quality issues and developed solutions to prevent recurrence, leading to improved product performance.
Streamlined quality control processes for increased efficiency and reduced waste.
Supported regulatory compliance by monitoring production processes and reporting any deviations from guidelines.
Managed calibration schedules for test equipment used in evaluating product conformance, assuring accurate results were recorded consistently.
Conducted routine audits to ensure adherence to safety regulations, reducing workplace incidents related to product quality issues.
Analyzed data from quality tests, identifying trends and areas for improvement in both product design and manufacturing processes.
Developed and maintained quality assurance procedure documentation.
Created and revised procedures, checklists and job aids to reduce errors.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Reported problems and concerns to management.
Inspected items and compared against standards to meet regulatory requirements.
Recorded and organized test data for report generation and analysis.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Performed tests and inspections to conform to established standards.
Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Improved product quality by conducting thorough inspections and implementing corrective actions.
Quality Assurance Lead
Coca Cola Refreshment
01.2019 - 12.2020
Performed internal audits to maintain operating procedure and regulatory standards compliance.
Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
Identified process gaps and implemented corrective actions, resulting in higher efficiency and reduced error rates.
Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
Delivered timely and accurate reports on test results, facilitating informed decision-making for product improvements.
Communicated directly with QA team to resolve user-reported problems and questions.
Created detailed defect reports for clear communication between development teams about identified bugs.
Identified needed test resources and worked within budget restrictions to coordinate procurement.
Coached and motivated 16 person QA team to develop competencies.
Quality Assurance Technician
Coca Cola Refreshment
01.2018 - 12.2019
Conducted qualitative and quantitative testing of beverages, syrups, sugar, and raw materials throughout the entire production process
Maintain FDA and ISO housekeeping standards per requirements
Calibrated test equipment and instruments
Conduct Water quality Checks and manual backwashing of RO Cistern and other attributes
Fluent in Infinity quality software, Microsoft Office, Spreadsheets, and PowerPoints
Conduct GMP audits monthly to ensure the process follows regulations
Trained in the operation and programming of IQS software where all the data is saved to create new flavors, change specifications, add further testing analysis, etc
Created a system to improve the disposition of retention samples and organization
Graduate Assistant
Ministry of Agriculture Antigua, and Barbuda
01.2011 - 12.2018
Responsible for the control and documentation of all Laboratory results
Assisted in training new staff with the laboratory procedures
Assists with ordering and stocking laboratory supplies
Improved quality processes for increased efficiency and effectiveness
Monitored safety compliance to maintain standards and protect team members from harm
Scheduled calibration services for lab equipment
Reported directly to the Director of Department
Conduct microbiological and chemical analysis of Food, water, Soil Samples, Air quality, Plant material, and Miscellaneous materials
Quality Control Technician
Antigua Distillery Ltd
01.2009 - 12.2011
Performed process checks throughout the production, packaging, and warehousing functions of the company, including
Pre-operational checks, sanitation verification, label checks, codes, water quality testing
Responsible for maintaining sound calibration for laboratory
Perform other duties according to company needs
Maintained quality documentation and records for conformance with relevant standards.
Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Education
MBA - Supply Chain Management and Logistics
National University
BSC - Applied Microbiology and Brewing
Enugu State University of Science and Technology
Skills
Quality metrics
Defect identification
Customer focus
Laboratory skills
Product inspection
Preventive and corrective actions
ISO standards
GMP auditing
Quality processes and Quality improvement
Continuous improvement
Defect tracking
New project development
Teamwork and collaboration
Problem-solving
Documentation skills
Audit processes
Training
HACCP Certification
Servsafe Certification
Customer service excellence training
Workshop on creativity, innovation and team building
Osha 10 hours general industry
Timeline
Supply Chain Quality Control Associate Supervisor
Pepsi Beverages Company
01.2020 - 01.2025
Quality Assurance Lead
Coca Cola Refreshment
01.2019 - 12.2020
Quality Assurance Technician
Coca Cola Refreshment
01.2018 - 12.2019
Graduate Assistant
Ministry of Agriculture Antigua, and Barbuda
01.2011 - 12.2018
Quality Control Technician
Antigua Distillery Ltd
01.2009 - 12.2011
BSC - Applied Microbiology and Brewing
Enugu State University of Science and Technology
MBA - Supply Chain Management and Logistics
National University
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