Obii Emerole

• Participate in management team meetings to discuss patients status, census changes, and resident complaints or concerns.
• Perform rounds to observe care and interview staff, patients, and families.
• Collaborate with staff, management, and external groups to coordinate patient care.
• Identify department issues to recommend corrective actions.
• Build and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Establish and maintain effective communication with staff, physicians and community organizations to promote high quality patient care.
• Liaise with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Participated in management team meetings to discuss patient status, census changes, and patient complaints or concerns.
• Worked closely with administration to develop and implement best practices to improve patient outcomes.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Established new policies and updated existing policies to improve standard of care for patients.
• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with regulatory agencies.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.

• Liaised with senior management to implement quality auditing, reporting and control monitoring.
• Deployed new credentialing, growth and service line opportunities to advance nurse education and thought leadership.
• Aligned program resources with patient care strategies through innovative and strategic goals designed to grow business.
• Served as industry advocate to represent facility at industry events and organizations to support new business development.

• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Trained and mentored new employees on industry practices and business operations.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Created and updated records and files to maintain document compliance.

· Fully responsible for telecommunications and computing projects in the Down State Psychiatric hospitals

· Collected and analyzed data on the cost of Y2K implementation

· Executed plans to meet the information systems needs of the Down State Psychiatric hospitals.

· Executed all systems migration, WEB site development, GroupWise upgrade, etc.

· Implemented systems security, site hardening, and patient confidentiality projects.

· Developed user training on different systems to prepare for Y2K

· Implemented and managed help desks

· Provided ongoing technical guidance to the Facilities’ Information Systems Centers

· Oversaw ISO (Information Systems Office) review of staff functions to ensure compliance with State and Federal regulations.

· Prepared and monitored the budget of ISO projects

· Worked with vendors and consultants in ISO projects