Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
PERSONAL DEVELOPMENT
Timeline
Generic

Obinna Nwerem

Fort Worth,TX

Summary

Accomplished property management professional with over 5 years of experience in marketing and leasing multi-family apartment homes. Recognized for driving occupancy rates, enhancing tenant satisfaction, and optimizing property operations. Expertise in strategic planning, team leadership, and financial management complements a thorough understanding of housing laws and resident relations. Strong analytical and communication skills facilitate quick adaptation to new environments while fostering collaboration with property ownership, vendors, and residents. Committed to continuous learning and growth, seeking a Property Manager role that presents professional challenges and leverages interpersonal skills along with effective time management and problem-solving abilities.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Atlantic Pacific Companies
02.2022 - 07.2025
  • Spearheaded initiatives that increased tenant retention by 15% through improved communication and conflict resolution strategies.
  • Implemented a streamlined tenant onboarding process, reducing move-in time by 20% and enhancing tenant satisfaction.
  • Managed a diverse portfolio of 400+ units, consistently maintaining an occupancy rate of 96%.
  • Conducted regular property inspections and coordinated maintenance activities, ensuring compliance with safety regulations.
  • Posted policies and rules in common areas for tenant review.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Leasing Specialist

Indio Management
06.2020 - 12.2021
  • Achieved a 95% occupancy rate within six months by executing innovative marketing campaigns and leveraging digital platforms.
  • Conducted comprehensive market analysis to adjust pricing strategies, resulting in a 10% increase in revenue.
  • Awarded 'Leasing Specialist of the Year' for outstanding performance and dedication to client satisfaction in 2021.

Project Manager

DEF Developments
06.2018 - 04.2020
  • Led cross-functional teams, delivering projects ahead of schedule and under budget by optimizing resources and workflows.
  • Managed vendor and contractor relations, ensuring on-time delivery, cost efficiency, and quality compliance.
  • Implemented strategic project plans, boosting operational efficiency by 25% through process optimization and proactive problem-solving.

Project Manager / RMI

BESTRADE ENTERPRISES, INC
04.2016 - 05.2018
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Store Owner / General Manager

PRESS STATION INC.
11.2013 - 02.2016
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Managed day-to-day business operations.

Store Manager of Operations

Wireless Tech
06.2007 - 10.2013
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Increased sales by 45% with special displays and social media promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Warehouse Worker

East Side Plating
07.2006 - 04.2007
  • Consistently lifted materials weighing as much as 50 pounds.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Strapped items down over protective padding to secure throughout transportation.

Food Service Worker

OHSU Hospital
04.2003 - 02.2007
  • Learned other teammates' work tasks to train as backup.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Monitored food quality and freshness throughout day.

Education

Bachelor of Business Marketing - Management

Western Oregon University
Monmouth, OR
01.2009

Associate of Arts - General Studies - Business Administration

Portland Community College
Portland, OR
06-2010

Skills

  • Property Management
  • Management Operations
  • Retention Tenant Relation
  • Financial Planning
  • Budget & Cost Control
  • Social Media Marketing
  • Conflict Resolution
  • Contract Negotiation
  • Contractor Coordination
  • Marketing Strategist
  • Time Management & Scheduling
  • Excellent Customer Services
  • Team Management
  • Property Software Proficiency
  • Lease administration
  • Application process proficiency
  • Security deposit refunds
  • Vacant unit monitoring
  • Business processes and procedures
  • Tenant issue resolution
  • Housing regulations
  • Onsite tours
  • Tenant conflict resolution
  • Telephone and email etiquette
  • Property tours and inspections
  • Relationship building and rapport
  • Accounting operations
  • Property inspection
  • Staff management
  • Unit inspection
  • Leasing and sales
  • Tenant relations
  • Property inspections
  • Resident retention
  • Rent collection
  • Property management

Accomplishments

  • Used Microsoft Excel to develop bad debt collection tracking spreadsheets.
  • Achieved 95% occupancy through effective facebook social media marketing
  • Supervised and trained staff members.
  • Reduced work order / service requests by implementing a process management

Certification

Fair Housing Compliance Certification

PERSONAL DEVELOPMENT

  • Leadership Training Workshop
  • National Apartment Association (NAA) conferences & workshops

Timeline

Assistant Property Manager

Atlantic Pacific Companies
02.2022 - 07.2025

Leasing Specialist

Indio Management
06.2020 - 12.2021

Project Manager

DEF Developments
06.2018 - 04.2020

Project Manager / RMI

BESTRADE ENTERPRISES, INC
04.2016 - 05.2018

Store Owner / General Manager

PRESS STATION INC.
11.2013 - 02.2016

Store Manager of Operations

Wireless Tech
06.2007 - 10.2013

Warehouse Worker

East Side Plating
07.2006 - 04.2007

Food Service Worker

OHSU Hospital
04.2003 - 02.2007

Bachelor of Business Marketing - Management

Western Oregon University

Associate of Arts - General Studies - Business Administration

Portland Community College