OBINNA ONUGHA
Summary
Accomplished Senior Automotive Technician with a proven track record at the US ARMY, enhancing vehicle performance and safety. Expert in diagnostics and troubleshooting, combined with exceptional interpersonal communication skills, ensured high customer satisfaction and team efficiency. Streamlined inventory processes and coached juniors, significantly boosting operational excellence without compromising quality.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Automotive Technician
US ARMY
06.2023 - Current
- Implemented safety procedures to ensure a secure working environment for all team members.
- Performed comprehensive engine diagnostics to pinpoint root causes of performance issues quickly and accurately.
- Explained estimates and determined repair timelines to manage customer expectations.
- Coordinated with parts department to determine availability of necessary components.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Senior Automotive Technician
US ARMY
11.2017 - 06.2020
- Implemented safety procedures to ensure a secure working environment for all team members.
- Performed comprehensive engine diagnostics to pinpoint root causes of performance issues quickly and accurately.
- Collaborated with service advisors to provide accurate estimates, ensuring clear communication with customers.
- Utilized OEM specifications to perform accurate alignments, optimizing vehicle handling and tire life.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Automotive Technician
US ARMY
05.2015 - 10.2017
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
Automotive Technician
US Army
07.2011 - 04.2015
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Wheeled Vehicle Mechanic (91B)
US ARMY
06.2005 - 02.2011
- Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
- Ensured mission success by maintaining and repairing critical support vehicles such as ambulances, cargo trucks, and fuel tankers.
- Sustained vehicle functionality during deployments by performing field expedient repairs under challenging conditions.
- Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.
- Developed strong relationships with vendors to obtain necessary parts at competitive prices while meeting tight deadlines for repairs.
Power Generation Equipment Repairer
US Army
05.2001 - 04.2005
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
- Collaborated with other technicians for efficient problem-solving in challenging repair situations.
- Maximized tool efficiency by performing routine maintenance, prolonging the life of essential equipment and reducing operational costs.
- Contributed to a safe working environment by adhering to safety protocols and conducting regular equipment checks.
- Reduced vehicle downtime for clients by performing timely preventive maintenance services.
- Carried out inspections on over [Number] small and large capacity generators weekly.
- Reduced downtime for power generation equipment by quickly diagnosing and resolving issues.
- Completed tests, troubleshooting and repairs on electrical controls, motors and electricity-generating components.
Education
Master of Arts - Human Resources Management
University of Phoenix
Tempe, AZ05-2017
Bachelor of Science - Health Care Administration
Baker College
Flint, MI06-2012
Skills
- Fuel injection systems
- Fluid exchanges
- Preventive maintenance checks
- Switchgear operation
- Active listening
- Inventory auditing
- Effective communication
- Supply ordering
- Diagnostics and troubleshooting
- Customer satisfaction
- Inventory organizing
- Organizational skills
- Service scheduling
- Excellent communication
- Critical thinking
- Hazardous waste management
- Work area cleanliness
- Quality assurance inspections
- Reliability
- Calibration
- Multitasking Abilities
- Quality assurance
- Safety monitoring
- Problem-solving abilities
- Preparing work orders
- Complex Problem-solving
- Oil changes
- Issue resolution
- Interpersonal communication
- Maintenance and repairs
- Preventive Maintenance
- Professionalism
- Hardworking and dedicated
- Risk assessment
- Teamwork and collaboration
- Vehicle maintenance
- Equipment inspections
- Teamwork
- Goal setting
- Task prioritization
- Team player
- Interpersonal skills
- Safety protocols
Accomplishments
- Supervised team of over 200 staff members.
- Documented and resolved over 100 engine malfunctions on which improved customer satisfaction by 45%.
- Achieved over 90% readiness rate through effectively helping with technical inspections and training new recruits.
Certification
- ASE Certified Advanced Engine Performance Specialist (L1) - National Institute for Automotive Service Excellence.
- Automotive Service Excellence Certification (ASE)
- Six Sigma Certification; Black Belt
- Certified ScrumMaster (CSM)
Languages
English
Full Professional
Interests
- Committed to improving personal fitness through regular participation in cycling
- Passionate about balancing physical health with mental and emotional wellness
- I participate in low-impact exercises to strengthen core muscles
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Gym Workouts
Timeline
Senior Automotive Technician
US ARMY
06.2023 - Current
Senior Automotive Technician
US ARMY
11.2017 - 06.2020
Automotive Technician
US ARMY
05.2015 - 10.2017
Automotive Technician
US Army
07.2011 - 04.2015
Wheeled Vehicle Mechanic (91B)
US ARMY
06.2005 - 02.2011
Power Generation Equipment Repairer
US Army
05.2001 - 04.2005
Master of Arts - Human Resources Management
University of Phoenix
Bachelor of Science - Health Care Administration
Baker College
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