Obinna Onyeama

Dynamic Customer Service Representative with proven success at Sertec Corporation, excelling in complaint handling and active listening. Recognized for consistently exceeding performance metrics and enhancing customer satisfaction. Skilled in escalation management and data entry, effectively resolving issues while maintaining professionalism and a positive attitude in high-pressure environments.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Comptia Security + is an entry level cybersecurity certification that validates a candidates core cybersecurity skills, including identifying and responding to threats, configuring security technologies, managing risk, and implementing secure designs.