Obioma Ogu
Katy
Summary
Experienced with patient care and psychiatric support, providing consistent and compassionate assistance. Utilizes therapeutic techniques and crisis management skills to ensure patient well-being. Knowledge of patient observation and healthcare collaboration, ensuring comprehensive and effective care.
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Care Attendant/Psychiatric Technician
B&J Healthcare Services, Inc.
02.2018 - Current
- Assist/monitor/teach clients with preparation of daytime activities; encouraged good personal hygiene, and behavior appropriate in their home.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Assist in the assessment of each client’s abilities, interests and need areas toward independent living.
- Teach self-medication skills according to regulations and supervise in medication administration.
- Assist in providing a safe environment and promote quality patient care through adherence to established policies, procedures and standards.
- Monitor clients as needed in grocery shopping, menu planning, and meal preparation along with the cleanup.
- Meet clients on an individual basis to discuss concerns and problems.
- Teach and support clients in utilizing public transportation. Transport individuals to appropriate appointments when necessary.
- Perform daily record keeping and exchange information with the next shift and/or with support staff.
- Teach community integration; assist clients in joining community organizations of their choice.
- Provide client care as directed by the Director of Nursing or registered nurse supervisor.
- Provide personal care including, but not limited to, bathing, grooming, oral care, dressing/undressing, and toileting activities.
- Record vital signs (temperature, pulse, respirations and blood pressure).
- Assist clients with an active and passive range of motions as defined by the plan of care.
- Observe client’s physical, mental and emotional conditions.
- Report and document any change to the Director of Nursing or nursing supervisor.
- Assist client in the self-administration of medication.
- Perform light housekeeping.
- Perform meal preparation and clean up.
- Maintain an orderly client environment.
- Identify and participate in performance improvement activities.
- Accompany clients to doctors' offices and on other trips outside the home while providing transportation.
- Participate in client teaching according to the client’s plan of care
- Reduced incidents of self-harm by establishing a safe and therapeutic environment for patients.
- Prevented potential conflicts by assessing risks within the group setting during therapy sessions proactively.
- Provided crisis intervention services, deescalating volatile situations and maintaining safety.
- Implemented behavioral modification techniques according to evidence-based practices under clinical supervision while tracking improvements over time carefully.
- Improved patient outcomes by collaborating closely with psychiatrists to review treatment plans regularly.
Correctional Officer IV
Texas Department of Criminal Justice
06.2019 - 10.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Interviewed inmates to obtain information and assess needs.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
Package Handler
FedEx Ground
10.2018 - 07.2019
- Responsible for unloading trucks in a fast-paced environment.
- Safely handle fragile, dangerous, and/or hazardous packages.
- Assist with unloading heavy packages onto the conveyor belt.
Appointment Specialist
The Sean Ashley House
02.2015 - 03.2019
- Scheduled and transported all medical appointments for approximately 50 clients within the residential department.
- Ensured each client attends scheduled appointments while advocating their healthcare.
- Performed day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, emailing, answering phones, and data entry.
- Filled out all necessary forms required for the nursing department.
- Oversaw daily medication orders and delivery.
- Worked closely with the agency nurse to ensure quality healthcare for each person is supported.
- Managed the monthly processing of medications for the following month.
- Shared information with other departments to allow for seamless services for each client that is supported.
- Assisted with medication administration at sites when needed.
- Provided direct care assistance when needed.
- Assisted clients who use wheelchairs and other adaptive equipment.
- Maintained accurate client records to ensure seamless communication between departments and staff members.
- Assisted in training new employees on company policies, software tools, and appointment scheduling best practices.
- Demonstrated excellent problem-solving skills when faced with challenging situations involving scheduling conflicts or miscommunications.
Group Home Manager
The Sean Ashley House
01.2008 - 02.2015
- Supervisor role for eight staff members of Home Care Aides who provided and supported patients with personal care.
- Provided leisure/recreational activities while increasing clients self-initiative in leisure activities.
- Handled emergency situations appropriately and utilized crisis interventions when necessary.
- Maintained records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager.
- Reported any consumer abuse (physical, emotional, sexual) or act of omission to the Chief Executive Officer.
- Made certain inventory of household supplies as well as medication was kept up to par.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Education
Bachelor of Science - Criminal Justice
University of Houston – Victoria
Sugar Land, TX12.2016
Associate of Arts -
Wharton County Junior College
Sugar Land, TX12.2016
Skills
- Analytical thinking and planning
- Strong verbal and personal communication skills
- Accuracy and attention to details
- Organization and prioritization skills
- Problem analysis, use of judgment and ability to solve problems efficiently
- De-escalation techniques
- Conflict resolution skills
- Emergency response
- First aid training
- Correctional facility procedures
- Restraint techniques
- Safety and security enforcement
- Relationship building and management
- Crisis management
- Clinical documentation
- Incident reporting
- Behavioral management
- Vital signs documentation
- Suicide prevention
Certification
- First Aid/CPR Certified
Timeline
Correctional Officer IV
Texas Department of Criminal Justice
06.2019 - 10.2024
Package Handler
FedEx Ground
10.2018 - 07.2019
Personal Care Attendant/Psychiatric Technician
B&J Healthcare Services, Inc.
02.2018 - Current
Appointment Specialist
The Sean Ashley House
02.2015 - 03.2019
Group Home Manager
The Sean Ashley House
01.2008 - 02.2015
Bachelor of Science - Criminal Justice
University of Houston – Victoria
Associate of Arts -
Wharton County Junior College
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