OBIRI YEBOAH MENSAH
5107 Tilden Ave, Brooklyn,NY
Summary
Results-driven professional with 10+ years of experience in business management. Expertise in developing and executing strategies, leading cross-functional teams, and delivering creative solutions. Committed to continuous improvement and top-notch customer service.
Overview
16
16
years of professional experience
Work History
Jnr Assistant Registrar
Ghana Communication Technology University
Accra, Ghana
07.2022 - 05.2024
- Assisted with the strategic, day-to-day leadership and direction of all aspects of the Office of the Director.
- Produced documents, briefing papers, reports, and presentations for the Director.
- Assisted the Director in researching and following up with action on matters, chasing responses, and triggering follow-up action.
- Maintained the Director's office systems, including data management and filing of all employee correspondence for immediate action.
- Served as the point person for external institutions and individuals who sought an audience with the Registrar.
Admissions Officer
Ghana Communication Technology University
Accra, Ghana
10.2017 - 05.2022
- Evaluated, interpreted, and enforced admission policies, procedures, and strategies.
- Managed student records to ensure strict compliance with academic regulations and program requirements for admission.
- Boosted registrations by 45% by improving promotional, outreach, and parent engagement strategies.
- Orchestrated and maintained an active communication system with prospective students, parents, and high school counselors, and attained enrollment goals.
- Improved student educational plans by advising on course selection, progress plans, and career decisions.
Marketing Officer
Classical Stationary and Supplies
Accra, Ghana
10.2015 - 07.2017
- Collaborated with advertising managers to develop and implement marketing plans.
- Coordinated production of advertising materials by communicating with prospective customers.
- Evaluated advertising and promotion campaigns to align company messaging and address potential issues.
- Identified strategic partnerships and gathered market information to gain competitive advantage.
Senior Administrative Officer
Future HR and Business Solutions
Accra, Ghana
11.2012 - 09.2015
- Implemented continuous process improvements to enhance effectiveness and efficiency in HR activities.
- Organized and coordinated company events, as well as communication with external stakeholders.
- Assisted with payroll processing and benefits administration, including verifying timesheets and handling inquiries about employee benefits.
- Maintained and updated employee records, ensuring accuracy and confidentiality.
- Delivered exceptional customer service through direct communication with clients and team members.
- Developed long-range plans for business growth, resulting in a 22% increase in annual sales.
Relationship Officer
Universal Impact Financial Services Ltd
Kumasi, Ghana
09.2010 - 08.2012
- Served as the point of contact for clients, addressing their needs and developing tailored financial solutions.
- Monitored and evaluated key indicators in relation to the client's business growth, financial performance, and satisfaction.
- Conducted effective assessments on potential and existing clients with regards to levels of risks to mitigate corporate financial risks.
- Identified opportunities for new client acquisition by leveraging products and services.
Assistant Project Officer
National Board for Small Scale Industries
, Ghana
08.2008 - 08.2009
- Evaluated the business development of clients associated with the Business Advisory Centre (BAC)
- Conducted management consultancy services for entrepreneurs who required the services of the BAC
- Organized and coordinated training programs of the office
- Attended and participated in industry conferences to advance knowledge in business consultancy.
Education
MBA - Management and Organisational Development
Kwame Nkrumah University of Science and Technology
B.Ed - Social Studies
University of Cape
Skills
- Communication
- Customer Relationships
- Digital Competency
- Adaptability and Flexibility
- Financial Acumen
- Database Administration
- Business Administration
- Strong Problem Solver
- Value Selling
Interests
- Participation in various sporting activities
- Volunteer activities
- Travelling
References
References References available upon request.
Timeline
Jnr Assistant Registrar
Ghana Communication Technology University
07.2022 - 05.2024
Admissions Officer
Ghana Communication Technology University
10.2017 - 05.2022
Marketing Officer
Classical Stationary and Supplies
10.2015 - 07.2017
Senior Administrative Officer
Future HR and Business Solutions
11.2012 - 09.2015
Relationship Officer
Universal Impact Financial Services Ltd
09.2010 - 08.2012
Assistant Project Officer
National Board for Small Scale Industries
08.2008 - 08.2009
MBA - Management and Organisational Development
Kwame Nkrumah University of Science and Technology
B.Ed - Social Studies
University of Cape
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