Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
OBNY Saint JEAN
Irvington,NJ
Summary
Overview
11
years of professional experience
Work History
RUTHSHI TRANSPORTATION
Manager of Operations
06.2021 - Current
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
ACCESS AZ LIMO
Manager of Operations
11.2017 - 03.2021
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Trained and guided team members to maintain high productivity and performance metrics.
XPO
Supervisor
02.2012 - 11.2017
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and implemented customer service policies to enhance satisfaction.
Education
Central Greek UniversityJersey City, NJ
Master of Science from Paralegal Studies
05.2020
University Overview
- Dean's List [Semester and Year]
Skills
- Business Leadership
- Natural Leadership
- Manage Operations
- Delivery Schedules
- Business Operations
- Performance Monitoring and Evaluation
- Superior Customer Service
- Hiring and Onboarding
Timeline
Manager of Operations
RUTHSHI TRANSPORTATION
06.2021 - Current
Manager of Operations
ACCESS AZ LIMO
11.2017 - 03.2021
Supervisor
XPO
02.2012 - 11.2017
Central Greek University
Master of Science from Paralegal Studies
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