Obrad Mileusnic
Las Vegas,NV
Summary
Forward-thinking individual with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
Work History
Ovner - Manger
BURGERCRAFT
03.2017 - 12.2022
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Maintained adequate staffing to meet objectives within budget.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Monitored staff performance and addressed issues.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Created training modules and documentation to train staff.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Captain Waiter
The Chanticleer Restaurant & Gardens
03.2008 - 10.2019
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Captain Waiter
Tawern On The Green NY. Sopra WPB,FL. Wolfgang SH,
01.1998 - 01.2008
- Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
- Addressed diners' [Type] or [Type] complaints and provided recommendations for resolution.
- Showed high-level understanding of fine dining standards and practices.
- Trained and managed dining room staff with diverse service backgrounds.
Captain Waiter
ONE CPS DAVID BURKE NY,. JEAN GEORGES,NY .SMITH W
01.1998 - 01.2008
- Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
- Addressed diners' [Type] or [Type] complaints and provided recommendations for resolution.
- Showed high-level understanding of fine dining standards and practices.
- Trained and managed dining room staff with diverse service backgrounds.
Education
High School Diploma -
MILORAD MARKO RADULOVIC
LOZNICA02.1992
Skills
- Staff Development
- Sales Techniques
- Project Management
- Hiring and Training
- Project Planning
- Problem Resolution
- Teamwork and Collaboration
- Good Judgment
- Shift Scheduling
- Professional and Courteous
- Interpersonal Relations
- Plan Projects
- Product Management and Branding
Hiking, Swimming,Motorcycling
hobbys
Timeline
Ovner - Manger
BURGERCRAFT
03.2017 - 12.2022
Captain Waiter
The Chanticleer Restaurant & Gardens
03.2008 - 10.2019
Captain Waiter
Tawern On The Green NY. Sopra WPB,FL. Wolfgang SH,
01.1998 - 01.2008
Captain Waiter
ONE CPS DAVID BURKE NY,. JEAN GEORGES,NY .SMITH W
01.1998 - 01.2008
High School Diploma -
MILORAD MARKO RADULOVIC
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