O'Brian Thorpe
Toney,AL
Summary
I'm Successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
Work History
Lead Line Cook
Fish Out Of Water
Santa Rosa Beach, FL
03.2021 - 04.2023
- Planned, prepared and cooked meals according to restaurant specifications.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
- Ensured proper food safety standards were met at all times.
- Managed a team of kitchen staff including assigning tasks and monitoring performance. Provide the team with day to week task for up coming events like if you have weddings or a special guest visiting at the resorts.
- Ordered food supplies as needed to maintain sufficient stock levels.
- Developed menus with chefs, taking into account seasonal ingredients and customer preferences.
Supervisor
Contax360 BPO Solutions formerly Global Gateway Solutions
Montego Bay, Jamica
05.2017 - 12.2022
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Education
High School Diploma -
Anchovy High School
St James, Jamaica06.2013
Skills
- Staff Coordination
- Quality Control
- Workforce Management
- Staff Development
- Team Leadership
- Great Trainor
Timeline
Lead Line Cook
Fish Out Of Water
03.2021 - 04.2023
Supervisor
Contax360 BPO Solutions formerly Global Gateway Solutions
05.2017 - 12.2022
High School Diploma -
Anchovy High School
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