Ocean Saldana
North Hollywood,CA
Summary
Bartending school graduate with experience in fast-paced service, cash handling, and team leadership. Skilled in customer service, inventory management, and delivering efficient, high-quality service under pressure.
Overview
9
9
years of professional experience
Work History
Juicerista
Jamba Juice
Universal City, CA
10.2023 - 03.2025
- Ensured quality and consistency while preparing custom beverages quickly.
- Managed cash and card transactions with high accuracy.
- Kept environment clean and organized to prioritize customer focus.
- Provided fast, friendly service to foster positive customer interactions.
- Participated in ongoing training sessions to stay updated on industry trends.
Shift Leader
Boba Time
Burbank, CA
01.2021 - 09.2022
- Supervised shifts, supporting team of 6 employees in a high-volume beverage shop.
- Delivered excellent customer service with speed and accuracy.
- Balanced cash registers during opening and closing procedures.
- Trained new team members on operational procedures and service standards.
- Maintained composure and efficiency in fast-paced environments during peak hours.
- Monitored inventory regularly to ensure accurate stock levels and prevent shortages.
- Warm, approachable, and attentive with guests to create a welcoming environment
- Maintained a clean environment to work in and fulfilled closing checklist
Bakery Worker
Snookies Cookies
Glendale, CA
11.2015 - 06.2017
- Arranged bakery displays to highlight baked goods, cookies, and brownies effectively.
- Collaborated in assembling cookie baskets for special orders and customer requests.
- Maintained organized work area to uphold cleanliness standards.
- Assisted with packaging baked goods to ensure quality and improve presentation.
- Managed cash register operations efficiently, facilitating smooth transactions.
Education
High School Diploma -
Herbert Hoover High School
Glendale, CASkills
- Effective communication
- Multitasking capabilities
- Relationship building with customers
- Outstanding customer service
- Cleanliness and sanitation standards
- Training and development of staff
- Flexibility in dynamic environments
- Cash handling skills
- Store opening and closing procedures
- Accurate order processing
- Compliance with food safety regulations
- Proficient in POS systems
- Certified food handler
- Licensed for responsible beverage service
- Positive attitude
- Mixology & cocktail preparation (bartending school trained)
Timeline
Juicerista
Jamba Juice
10.2023 - 03.2025
Shift Leader
Boba Time
01.2021 - 09.2022
Bakery Worker
Snookies Cookies
11.2015 - 06.2017
High School Diploma -
Herbert Hoover High School