Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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Ocean Vanenkenvoort

De Pere,WI

Summary

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager's Assistant

Nutzee's
Gleason, Wisconsin
12.2021 - Current
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Collected and organized daily till totals and tips.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Established processes for monitoring customer satisfaction levels.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.

Accounting and Office Apprentice

Fox Valley Tool And Die
Little Chute, WI
06.2023 - 02.2024
  • Checked figures and postings for correct entry and proper codes.
  • Assisted with payroll processing by entering employee hours into the system.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Answered telephones, directed calls, and took messages.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.

Store Team Member

Rue 21
Appleton, WI
05.2022 - 08.2022
  • Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
  • Greeted customers and provided excellent customer service.
  • Prepared promotional materials for display in-store or online.
  • Described merchandise and explained use, operation and care.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

High School Diploma -

Little Chute High School
Little Chute
05-2024

BBA - Accounting And Business Analytics

University of Wisconsin Whitewater
Whitewater

Skills

  • Verbal and written communication
  • Time management
  • Money handling
  • Scheduling and planning
  • Schedule oversight
  • Team leadership
  • Employee supervision
  • Problem-solving
  • Strategic thinking
  • Team collaboration
  • Operations management

Affiliations

  • DECA Member
  • Presidential Academics award

Certification

Certified in Mircosoft Excel, Powerpoint, and Word

Accomplishments

  • Vice President of Finance DECA
  • First place in Business Finance division of DECA districts

Timeline

Accounting and Office Apprentice

Fox Valley Tool And Die
06.2023 - 02.2024

Store Team Member

Rue 21
05.2022 - 08.2022

Manager's Assistant

Nutzee's
12.2021 - Current

High School Diploma -

Little Chute High School

BBA - Accounting And Business Analytics

University of Wisconsin Whitewater
Ocean Vanenkenvoort