Oceania Banks
Palmdale
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
9
9
years of professional experience
Work History
Special Needs Bus Aide
First Student
09.2023 - 04.2024
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Assisted special needs students with self-care to maintain proper hygiene while in transit.
- Built and maintained positive relationships with teachers, students and parents.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
Case Manager
Mountain Springs Boarding Academy
01.2021 - 01.2023
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Administrative Assistant
Avetta
03.2020 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
Receptionist
Sign Central
03.2017 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Unarmed Security Guard
American Guard Services
09.2015 - 02.2017
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
Education
Bachelor of Arts - Criminal Justice
Southern Utah University
Cedar City, UT10-2025
Skills
- Scheduling
- Meeting planning
- Community outreach
- Emotional awareness
- Records management
- Conflict resolution
- Emergency procedures
- Office administration
Certification
CPR/First Aid Certified
Timeline
Special Needs Bus Aide
First Student
09.2023 - 04.2024
Case Manager
Mountain Springs Boarding Academy
01.2021 - 01.2023
Administrative Assistant
Avetta
03.2020 - 01.2021
Receptionist
Sign Central
03.2017 - 02.2019
Unarmed Security Guard
American Guard Services
09.2015 - 02.2017
Bachelor of Arts - Criminal Justice
Southern Utah University
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