Summary
Overview
Work History
Skills
Why Me?
Professional Development
Timeline
Generic

OC Giddens IV

Denver,CO

Summary

Dynamic Regional Manager with a proven track record at Lumber Liquidators, driving revenue growth and enhancing customer retention. Expert in strategic planning and CRM management, I consistently exceed sales goals while fostering team collaboration. My leadership has resulted in significant market gains and operational efficiency across multiple locations. ( Full job history is under the parent company F9 Brands )

Overview

12
12
years of professional experience

Work History

Regional Manager

Lumber Liquidators
Denver, CO
11.2024 - Current
  • Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
  • Managed 25+ locations $150-$300K per store / month
  • Expanded business, developed revenue and managed market gains.
  • Company rank #2

Territory Manager

Southwind Building Products
, Colorado
10.2022 - 11.2024
  • Managed relationships with over 300 businesses across Colorado, consistently achieving and surpassing sales goals.
  • Implemented CRM solutions to streamline customer interactions and enhance relationship management.
  • Coordinated meetings and follow-ups to ensure seamless communication and execution of business plans.
  • Developed and executed strategic sales and marketing initiatives, driving significant revenue growth.

Senior Design Specialist

Cabinets To Go
Denver, CO
10.2021 - 10.2022
  • Contributed to strategic brainstorming sessions, driving innovative design solutions.
  • Managed recordkeeping with precise invoicing and shipping documentation, ensuring operational accuracy.

General Manager

Cabinets To Go
Phoenix, AZ
05.2019 - 11.2021
  • Implemented strategic sales tactics, achieving over $400K in sales within four months.
  • Managed mass customer communications, ensuring rapid turnaround and high satisfaction.

Training and Development Manager

Lumber Liquidators
Mesa, AZ
06.2014 - 05.2019
  • Evaluated and improved training programs, enhancing instructor performance and program effectiveness.

General Manager

Lumber Liquidators
03.2013 - 05.2019
  • Drove 15%+ net operating profit year-over-year through effective management and leadership.
  • Enhanced customer experiences by leading front-line associates and area managers.
  • Developed and coordinated marketing activities to boost product promotion and sales.

Skills

  • Sales & Communication
  • Creative Problem-Solving
  • CRM Management
  • Customer Retention
  • Leadership & Team Collaboration
  • Strategic Planning & Execution
  • Employee training
  • Revenue growth
  • Operational efficiency
  • Business development and planning
  • Staff training and development
  • Presentation skills

Why Me?

Results-driven manager and operator with a proven track record of innovation and impact. Spearheaded multiple advancements within the F9 brands to streamline operations, increase efficiency, and drive measurable results. Highly adaptable and a quick study in CRM and operational systems, I intentionally approach new environments with a learner’s mindset to quickly align with company goals and accelerate growth. Coming from a fast-paced, high-demand background, I consistently exceed expectations and capitalize on opportunities to add value in slower-paced settings.

Professional Development

  • Udemy training for upper management strategies, business & personal.
  • Mentorship from senior management & company owners.

Timeline

Regional Manager

Lumber Liquidators
11.2024 - Current

Territory Manager

Southwind Building Products
10.2022 - 11.2024

Senior Design Specialist

Cabinets To Go
10.2021 - 10.2022

General Manager

Cabinets To Go
05.2019 - 11.2021

Training and Development Manager

Lumber Liquidators
06.2014 - 05.2019

General Manager

Lumber Liquidators
03.2013 - 05.2019

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OC Giddens IV