Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ochie Hunter

Nashville

Summary

Results-driven professional with a proven track record at Sharecare HDS, excelling in database management and process optimization. Demonstrated expertise in quality assurance and effective communication, achieving significant productivity improvements while maintaining high accuracy. Adept at enhancing customer experiences and streamlining operations to drive organizational success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Data Entry Specialist

Sharecare HDS
Nashville
07.2020 - Current
  • Exceeded quality goals to support team productivity.
  • Developed strategies for increasing productivity within the department while maintaining high levels of accuracy.
  • Processed invoices accurately according to established procedures within specified timeframes.
  • Scanned documents into the company's database system using optical character recognition software.
  • Utilized various software applications to enter, update, verify, and retrieve data efficiently.
  • Trained new employees on how to use different computer applications related to entering data accurately.

PART-TIME CX ADVISOR

Warby Parker
Nashville
12.2021 - 10.2022
  • Advised customers on eyewear, significantly boosting satisfaction and store ambiance.
  • Optimized service processes to resolve product inquiries efficiently.
  • Collaborated with sales and optical teams to enhance customer experiences.
  • Managed customer profiles accurately to ensure precise order processing.
  • Developed solutions for customer challenges, raising overall service quality.

DIGITAL PRINT SPECIALIST

Ricoh-Dollar General
Nashville
01.2019 - 06.2020
  • Oversaw digital print operations for retail, ensuring quality control in formats and color calibration.
  • Optimized print production workflow, reducing turnaround time and minimizing waste through efficient file management.
  • Collaborated with retail teams to deliver marketing materials punctually while adhering to brand standards.
  • Conducted regular maintenance on print equipment to enhance performance and avoid delays.

ACCOUNTING ASSISTANT- CONTRACTOR

Millennium Maxwell House
Nashville
07.2018 - 12.2018
  • Streamlined accounting operations and optimized payment tracking processes.
  • Coordinated vendor relations to ensure accurate financial reporting and timely communication.
  • Processed invoices using established filing methods to minimize errors.
  • Assisted with month-end closing, maintaining organized documentation and ensuring data accuracy.
  • Developed automated solutions to enhance workflow in accounts payable.
  • Achieved measurable improvements in financial reporting through targeted process enhancements.

OFFICE FACILITATOR

Staffzone
Nashville
08.2017 - 06.2018
  • Standardized departmental processes through effective coordination of inter-departmental efforts.
  • Streamlined document systems to enhance operational efficiency and ensure compliance.
  • Optimized resource utilization by implementing strategic office procedures.
  • Facilitated improved communication and collaboration within teams.

ON-SITE PRINT SUPPORT TECHNICIAN

Remedy
Fort Worth
06.2016 - 07.2017
  • Maintained print systems for optimal performance, achieving minimal downtime.
  • Implemented preventive protocols that significantly reduced incidents of hardware malfunctions.
  • Resolved printer issues efficiently through targeted user training and support initiatives.
  • Collaborated with IT, ensuring streamlined operations aligned with service agreements.
  • Documented workflows, driving measurable improvements in overall print efficiency.

FRONT DESK RECEPTIONIST

Double Diamond
Fort Worth
07.2014 - 01.2016
  • Managed guest check-ins, ensuring accurate records and prompt resolution of inquiries.
  • Enhanced guest satisfaction through efficient procedures and quick issue resolution.
  • Developed a filing system to improve document access and maintain professional front office operations.
  • Collaborated with teams to deliver seamless guest experiences while adhering to security protocols.
  • Provided exceptional service by anticipating needs and resolving concerns in a welcoming environment.

Education

Certification in Clinical Medical Assisting -

Remington College-Nashville Campus
Nashville, TN
05.2014

High School Diploma -

Nashville School of the Arts
Nashville, TN
05.2010

Skills

  • Database management
  • Process optimization
  • Quality assurance
  • Microsoft office expertise
  • Analytical tool management
  • Effective communication
  • Customer relationship management
  • Detail orientation
  • Medical records management

Certification

  • PRINTER/SCANNER COMBINATIONS TRAINING Ricoh-Dollar General Jan 2019 - Jun 2020
  • HIPAA CERTIFICATION HIPAA Aug 2023 - Present
  • NOTARY PUBLIC CERTIFICATION TN Notary Public Jul 2023 - Jul 2027

Timeline

PART-TIME CX ADVISOR

Warby Parker
12.2021 - 10.2022

Data Entry Specialist

Sharecare HDS
07.2020 - Current

DIGITAL PRINT SPECIALIST

Ricoh-Dollar General
01.2019 - 06.2020

ACCOUNTING ASSISTANT- CONTRACTOR

Millennium Maxwell House
07.2018 - 12.2018

OFFICE FACILITATOR

Staffzone
08.2017 - 06.2018

ON-SITE PRINT SUPPORT TECHNICIAN

Remedy
06.2016 - 07.2017

FRONT DESK RECEPTIONIST

Double Diamond
07.2014 - 01.2016

Certification in Clinical Medical Assisting -

Remington College-Nashville Campus

High School Diploma -

Nashville School of the Arts

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