Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

Ocie Williams

Jonesboro,Arkansas

Summary

I'm a highly-motvated professional that is willing learn anything on the job. I'm always eager to learn and improve myself in every way. Careful Inventory Specialist with 7 years promoting ideal stock levels and consistent supply chain performance. Meticulous at recording asset movements and losses. Experienced handling wide varieties of goods and consumables. Eagerly provides smooth operations in both retail and warehouse environments. Knowledgeable and hardworking clerical professional with strong background checking and documenting all items. Trained in weighing and measuring materials and motivated to be thorough and precise in each check. Diligently document findings, label products and work to resolve discrepancies. Skilled team player with strong background in all environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Hardworking and reliable. focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow a professional.

Overview

20
20
years of professional experience
1
1
Certification

Work History

OTR Truck Driver

Stevens Transport
Dallas, TX
11.2023 - Current
  • Kept records of mileage traveled and fuel costs incurred throughout trips.
  • Maintained accurate logs of working hours using electronic on-board recorder systems.
  • Loaded and unloaded freight in a safe and timely manner.
  • Reported vehicle defects, accidents, traffic violations, or damage to the vehicles immediately upon occurrence.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Communicated effectively with customers, dispatchers, vendors, co-workers, management personnel.
  • Provided customer service by informing them of delivery times or any delays that may occur during transit.
  • Ensured cargo was properly secured to prevent shifting during transit.
  • Complied with all applicable laws and regulations governing the transportation industry.
  • Documented delivery information including signatures for proof of delivery when necessary.
  • Resolved customer complaints regarding services rendered or goods delivered in a timely manner.
  • Interacted regularly with dispatchers to receive instructions about deliveries or pick-ups.
  • Adhered strictly to safety requirements set forth by company policies and government regulations.
  • Followed specific route assignments as directed by dispatchers or supervisors.
  • Performed pre-trip inspections of tractor and trailer units before departing terminals.
  • Secured cargo according to company procedures prior to departure from terminals.
  • Planned routes, adhering to assigned delivery schedules while maintaining DOT compliance.
  • Managed time efficiently to ensure timely deliveries were made within established parameters.
  • Delivered products to customers' locations in a courteous and professional manner.

Parts Associate

AutoZone
Jonesboro, AR
10.2020 - Current
  • Received, checked, and stocked parts inventory.
  • Organized and labeled shelves to ensure easy retrieval of items.
  • Processed incoming orders and ensured accuracy of shipments.
  • Assisted customers in locating required parts for their vehicles.
  • Provided technical advice on product selection, compatibility, and installation.
  • Investigated any issues regarding pricing, availability, returns.
  • Answered phones promptly and courteously while providing excellent customer service.
  • Inspected incoming merchandise for damage or defects before stocking shelves.
  • Adhered to industry regulations pertaining to hazardous materials handling.
  • Operated point of sales and parts lookup computer systems.
  • Opened crates to replenish stocked items in proper aisles.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.

DC & Inventory Supervisor

Colson Caster
Jonesboro, AR
07.2015 - 10.2023
  • Communicated openly across departments to verify and correct inventory counts
  • Drove and maintained forklifts to keep inventory moving between receiving, storage, and distribution areas
  • Worked with department team members and receiving managers to research and resolve inventory discrepancies
  • Recorded product issues and return transactions using electronic product tracking databases
  • Handled safe and smooth unloading and loading of product shipments
  • Conducted regular cycle counts to contribute to successful inventory management
  • Tracked inventory returns, shipping issues, and shortages and leveraged data to optimize inventory management
  • Performed cycle counts and conducted other physical inventory audits to maintain operational excellence
  • Carefully documented the quantity, quality and descriptive data of materials and products being tested and shipped
  • Sampled products and prepared for further analysis by team members or testing in laboratory setting
  • Removed products and materials not complying with established quality standards and conveyed shortages to department supervisors.
  • Maintained accurate and up-to-date records of all inventory transactions.
  • Analyzed purchasing trends to identify opportunities for cost savings.
  • Monitored stock levels to ensure adequate supply for customer orders.
  • Developed and implemented strategies to improve warehouse efficiency and productivity.
  • Ensured compliance with safety regulations, hazardous material handling protocols, and security procedures in the warehouse.

Laborer

BOARS
Forrest City, AR
04.2013 - 05.2015
  • Responsibilities to make sure the work is done at a fast pace and correctly
  • Followed foreman instructions to meet deadlines for assigned tasks
  • Loaded and unloaded materials and supplies to distribute across worksite
  • Reviewed incoming orders for mistakes to maintain accurate inventory levels.

Supervisor of Operations

Team Clean
JONESBORO, AR
07.2011 - 06.2013
  • Created culture of continuous improvement to inspire employees to take action to solve problems
  • Planned and published production schedule and directed staffing and resources to meet production goals
  • Hired, appraised, trained, and disciplined members of production team and offered constructive feedback to improve performance
  • Assigned tasks to team members based on individual strengths and promoted teamworkdriven environment to meet goals
  • Coached employees and offered challenging assignments to develop leadership among team members.

Customer Service Representative

uhaul
JONESBORO, AR
07.2009 - 06.2011
  • Answered calls or emails from customers and assisted with special requests or resolving complaints
  • Opened and closed accounts and processed applications
  • Communicated with clients over phone, email, and chat platforms
  • Conducted follow-up calls at customer locations
  • Used upselling and cross-selling techniques to provide solutions to customer issues
  • Responded to questions and followed up on customer interactions
  • Completed sales payments, refunds, and exchanges and issued store credit.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Welder

ARI
Paragould, ark
05.2006 - 06.2009
  • Operated machinery and equipment to manually and automatically apply welds
  • Welded galvanized stainless steel and aluminum metals to fabricate products, structures, and metal equipment
  • Laid out, positioned, aligned, and secured parts and assemblies with straightedges, combination squares, calipers, and rulers
  • Cleaned and prepared surfaces for welding to achieve durable and smooth bonds.
  • Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
  • Constructed templates and jigs for fabrication according to blueprints.
  • Inspected completed work for conformance to specifications using various instruments.

Cast Member

WALT DISNEY PARKS AND RESORTS
LAKE BUENA VISTA, FL
09.2004 - 03.2006
  • Maintained availability for lengthy rehearsals, wardrobe fittings, and extensive travel
  • Leveraged skill in tone and body language to convey character traits
  • Delivered lines and worked with director to solidify artistic direction
  • Memorized and delivered lines, dialogues, and scripts fluently
  • Played diverse roles across demographics and age ranges
  • Worked closely with other crew members to execute seamless performances
  • Performed in plays and on-stage productions
  • Contributed to skilled ensemble cast for numerous successful productions
  • Worked closely with directors, other actors, and playwrights to find interpretation most suited to role.
  • Organized seating assignments for large groups of guests arriving at the same time.
  • Assisted guests with questions and concerns while providing exceptional customer service.

Education

High School Diploma -

Forrest City High School
05.2004

Some College (No Degree) - Computer Engineering

Disney University
Lake Buena Vista, FL

Skills

  • Hardworking
  • Supervisor
  • Provide great customer service and to supervise the store and employees
  • Equipment maintenance
  • Discrepancy resolution
  • Cycle counting
  • Forklift operation
  • Inventory tracking
  • Inspect records
  • Product replenishment
  • Weigh products
  • Collect samples
  • Investigate discrepancies
  • Multitasking
  • Detect damages
  • Problem-solving
  • Motivation
  • Teamwork
  • Networking
  • Research
  • Training and Coaching
  • Team Collaboration
  • Proficient in epicor
  • Maintenance Schedules
  • Verbal and Written Communication
  • Policy Implementation
  • Staff Development
  • Workforce Management
  • Performance Management
  • Time Management
  • Performance Evaluations
  • Employee Training and Development
  • Stock Control
  • Discrepancy Resolution
  • Cost Control
  • Storage Management
  • Shipment Processing
  • Resource Allocation
  • Team Development
  • Bookkeeping
  • Critical Thinking
  • Personnel Management
  • Inventory Reporting
  • Cycle Counts
  • Inventory Distribution
  • Process Improvement
  • Cost Reduction
  • Vendor Sourcing
  • Inventory Audits

Certification

  • Supervisor
  • Welding
  • Inventory Control
  • Inventory Management
  • Warehouse Inventory Shipping Receiving Forklift
  • Drivers License
  • Covid-19 vaccination card available upon request

Additional Information

Additional Information, Just an excellent worker and all around great person to work with. I always go over and beyond the callof duty.

References

References available upon request.

Timeline

OTR Truck Driver

Stevens Transport
11.2023 - Current

Parts Associate

AutoZone
10.2020 - Current

DC & Inventory Supervisor

Colson Caster
07.2015 - 10.2023

Laborer

BOARS
04.2013 - 05.2015

Supervisor of Operations

Team Clean
07.2011 - 06.2013

Customer Service Representative

uhaul
07.2009 - 06.2011

Welder

ARI
05.2006 - 06.2009

Cast Member

WALT DISNEY PARKS AND RESORTS
09.2004 - 03.2006

High School Diploma -

Forrest City High School

Some College (No Degree) - Computer Engineering

Disney University

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Ocie Williams