Ocsheanna Arnold
Jacksonville
Summary
OBJECTIVES
Seeking a long term career as a medical assistant to improve and utilize my skills in the healthcare field. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Medical Assistant Extern
Coastal Spine and Pain Institute
10.2024 - 11.2024
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical chart reviews to confirm accuracy and completeness.
- Communicated with patients and families to answer questions and provide reassurance.
- Scheduled appointments and tests to coordinate patient care.
- Maintained clean and safe clinic environment to prevent injuries.
- Welcomed patients and inquired about wellbeing since last treatment.
- Front desk, check patients in & out, documentation, schedule appointments, phone etiquette, verify insurances, print & scan.
- Triage patients, injections, vital signs, urinalysis, prep exam rooms, assist with procedures
Medical Assistant Graduate, Pending Certification.
Concorde Career Colleges
04.2024 - 11.2024
- I've learned to perform intradermal, subcutaneous, and intramuscular injections, calculate medication dosages and administer medication.
- I've learned how to obtain vital signs such as blood pressure, pulse, respirations, and spo2.
- I've learned the proper procedures for collecting, processing, and testing urine specimens.
- I've learned the basic practices for medical billing, completing insurance forms and processing medical claims.
- I've learned Quality control procedures for blood specimen collection.
- I've learned to to measure blood glucose using a handheld Glucometer.
- I've learned to Draw a drug from Ampule
- I've learned to administer vaginal and rectal medication.
- I've learned how to perform EKGs
Pre-Suit Secretary
Morgan & Morgan Law Firm
10.2022 - 01.2023
- Request records and bills, request PIP logs, lien letters, bill pip applications, PD disclosures, etc
- Open cases -send out intro letters to clients
- Balance verifications
- Request cost checks
- Mail/fax/email demands
- Scan documents
- Mail final pays
- Follow up calls with client.
Sales Associate
Citi Trends
10.2018 - 06.2019
- I am required to operate the register as well as maintaining the front end of the store to ensure that it is customer friendly
- I also restock merchandise to and from the sales floor
- Along with other duties such as cleaning dressing rooms, vacuuming, organizing shelves, and also unloading boxes to put out the merchandise.
Education
Diploma - Medical Assistant
Concorde Career College
Jacksonville, FL11.2024
High school or equivalent -
Westover High School
Albany, GA05.2018
Skills
- Customer relationship management
- Medical Terminology
- Organizational abilities
- Office Administration
- Appointment Scheduling
- Payment posting
- Confidentiality understanding
- Report Writing
- Healthcare ethics
- Vital signs monitoring
- Phlebotomy
- Specimens collection and processing
Timeline
Medical Assistant Extern
Coastal Spine and Pain Institute
10.2024 - 11.2024
Medical Assistant Graduate, Pending Certification.
Concorde Career Colleges
04.2024 - 11.2024
Pre-Suit Secretary
Morgan & Morgan Law Firm
10.2022 - 01.2023
Sales Associate
Citi Trends
10.2018 - 06.2019
Diploma - Medical Assistant
Concorde Career College
High school or equivalent -
Westover High School
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