Summary
Overview
Work History
Education
Skills
Timeline
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Octavia Anderson

Bartlett,TN

Summary

Dynamic and results-oriented professional with extensive experience in customer service and office administration, notably at A Plus Taxes. Excelled in client relations and efficient data entry, enhancing customer satisfaction and streamlining office operations. Demonstrated exceptional organizational skills and a service-oriented mindset, contributing to a positive and professional workplace environment.

Overview

3
3
years of professional experience

Work History

Receptionist

A Plus Taxes
04.2024 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Server

Chilis's Bar and Grill
07.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crew Leader

McDonald's Restaurant
06.2022 - 01.2023
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.

Cashier

Family Dollar
01.2022 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor Of Science - Psychology

Southwest Tennessee Community College
Memphis, TN

White Station High School
Memphis, TN
05.2024

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Greeting and Seating Clients
  • Office Administration
  • Data inputting
  • File Management
  • Service-oriented mindset
  • Tech-Savvy
  • Project Coordination
  • Expense Reporting
  • Positive and professional
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Punctual and Reliable
  • Payment Processing
  • Computer Proficiency

Timeline

Receptionist

A Plus Taxes
04.2024 - 09.2024

Server

Chilis's Bar and Grill
07.2023 - 02.2024

Crew Leader

McDonald's Restaurant
06.2022 - 01.2023

Cashier

Family Dollar
01.2022 - 05.2022

Bachelor Of Science - Psychology

Southwest Tennessee Community College

White Station High School

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Octavia Anderson